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(Solved) Desktop pc suddenly slow
Boggin:
Not with an intermittent problem - I think we have covered all of the usual suspects.
Did the Dutch malware forum find anything on your computer ?
Is every thing slow or just browsing ?
Lady:
My helper on the Dutch site too turned the pc inside out. He now referred me to a hardware specialist on another Dutch forum as it isn't a malware issue. And according to him it's not a memory issue either as far as he can see.
Slowness is overall when it happens. Knock on wood, but the pc has been better the last two days. Yesterday after 6.5 hours no problem. Today, now 4.5 hours, still no problem. But I'm wary.
They did say that IOBit has a bad reputation and told me to uninstall the IOBitUninstaller. I must say, the program didn't feel good to me. Female intuition. :cheesy: So I complied.
On these two websites they strongly recommend installing HitmanPro.Alert and they say they never had any problems with it. I'm hesitant, I already have MBAM Anti-Exploit. I know a very nice guy at MBAM, I'll ask what he thinks of it.
Can I ask you to take a look at the screenshots I made of CCleaner? I decided to return to CC because it has an uninstall feature and it feels better to me than WiseDiskCleaner. :smiley: But the settings are a bit of a question mark to me. Would you mind?
In Registry I have unchecked Active X and Class Issues. You taught me that. :cheesy:
And in Options > Monitoring I have unchecked everything. Not too many things should be running all the time, right? :cheesy:
Oh, and I found out that IE didn't open in my laptop either. :shocked: I thought it must be the same adware as my laptop is practically a copy of my desktop. I let them have a go at it, AdwCleaner didn't fix it, and just now I think I know what that was, as I finally got an EMET warning popup and closure of the programme. So after uninstalling EMET from the laptop, IE opened perfectly. Yayyyy! I hope the laptop is totally fine now. Phew. Not 2 PCs at the same time having problems, no thank you....
Hope you are okay. :smiley: I'm trying hard not to crash...... :sad:
Boggin:
Here is a reasonable guide to using CCleaner, but I would uncheck the box for Memory dumps and like the author of the article, I very rarely use the registry cleaner.
http://www.howtogeek.com/113382/how-to-use-ccleaner-like-a-pro-9-tips-tricks/
Having a 3rd party uninstaller negates the need to use a registry cleaner to remove the residue which Windows uninstaller leaves.
I use IObit Uninstaller and haven't noticed any detriment.
There was a down on all IObit programs at one time and would seem to be carried over because of their alleged plagiarism of other security programs to develop their own.
I would leave HitmanPro.Alert as it can disable your Teredo Tunneling adapter by putting a yellow alert on it in Device Manager/View/Show hidden devices/Network adapters and I don't think it's a freebie either.
Lady:
Hi guys! I'm back! :cheesy:
Re HitmanPro:
I did install it after all, on the desktop and laptop. From all sides I was advised to do so. :S And I must say it found 22 (!) remnants of Visual Discovery (Lenovo's SuperFish) in the registry of my laptop. I was happy to get rid of those! HitmanPro version 3 is not freeware. Its scan feature works but for removal of the results you need to have a licence. But with the scan log we (better said: you) are still able to remove the malicious bits. The Dutch forum helped me with that. Version 2 is freeware but doesn't have the scan feature. It was confusing but I think this is right.
Re IOBit:
I read this:
https://forums.malwarebytes.org/topic/29681-iobit-steals-malwarebytes-intellectual-property/
Even if they changed their ways since then, from an ethical point of view I cannot use any IOBit program any longer. My female intuition was right after all. It knew it was fishy. :)
So I installed Wise Program Uninstaller instead. CCleaner has an uninstall feature but doesn't show it searches for deep cleansing after removal.
Re the slowness:
I monitored Process Explorer for a while and began to notice a pattern. There were 3 BullGuard values in PE. Every time there was a slow one of them had dropped dramatically or another got higher up. Or both. So with the confirmation of the Dutch IT forum I uninstalled BG and installed Avira temporarily. Since then I had no more slows! Yaaaaaaaayyyyyyy!!!! Repaired some things on my laptop too so that one is all fine now, and the desktop pc is working almost immaculately (I suppose Windows can never run totally immaculately, hahaha), so I took a well-deserved rest from working on it. :)
So the BG files either have become corrupted (because I have had BG for several years now and it never gave slows before) or there is another cause and I thought about the many tabs I have open and maybe BG becomes distressed by scanning so much all the time :) but in that case I should have had slows all the time, shouldn't I? I haven't closed tabs in FF yet to keep the detective work simple. :)
Before I uninstalled BG and installed Avira I re-installed BG but with settings saved. The slows were still there so then I uninstalled BG altogether. Would you say that a complete uninstall is really different, so that when I will re-install BG in a few days, chances are high it will work properly again?
Thank you, Boggin, for introducing Process Explorer for that eventually showed the solution!
For now I'm SO enjoying a problem-free PC-experience. :cheesy: Thank you, guys, for all your trouble and time!! I'm handing out karma points right this minute. :cheesy:
Boggin:
I've recently been sorting out problems of my own and after restoring with an image from Feb. even though I managed to get Norton Security up to date, it still didn't seem right.
I went to use Norton's Remove and Reinstall tool but that didn't recognise the install or the licence, so used Norton Uninstaller which has a follow up for you to log into your Norton account to reinstall and that sorted it.
I would think that fully uninstalling BG before its reinstall should resolve if my experience is anything to go by, but when any program becomes buggy, an uninstall/reinstall usually resolves.
I don't have any scruples about using IObit - as long as it does what it says on the tin, but what you read probably happened years ago - but look at the recent litigation between MS and Apple - they are all at it - are you going to stop using MS products ?
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