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Computer shuts down during repair stage

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Hape4me:
hmm I think I tried that, but maybe I picked the wrong file. I know I am running 64 bit, but the update offers x64.msu or ia64.msu with no explanation fo the difference. (I assume the x86 one is not my correct choice)
I have an AMD A10-6800K APU processor if that helps, so I am guessing the x64 file rather than the Intel one.

Boggin:
I don't know what you are looking at but the one for Win 7 x64 in my link gets you the download page.

I'm not sure why your computer shut down during WR in Safe Mode with Networking because at 3 mins it would still have been doing the Permissions reset.

Event Viewer may only have recorded an Event ID 41 which tells you absolutely nothing but you could look for similar time stamped errors.

Memory next comes to mind and while I've never had any faith in the built in Memory Diagnostics, you could run that by going Start - type memory then click on the Windows Memory Diagnostics.

If you have more than one RAM module fitted, it may be best to remove one before running the diagnostic, but only handle the card by its corners and place onto a non-conductive surface.

You haven't said which make and model of computer you are using but the likes of Dell and HP have some decent diagnostics of their own.

Hape4me:
Boggin, your link for the direct download for KB3122648, when I click the download button it gives 3 options for the file, x64, ia64 (which I understand to be for Intel itanium systems) and x86. I used the x64 version and that failed.

I then ran the SURT for Win 7 64bit and tried the direct download for the update again and still no success.

earlier I checked my memory using the built in mem check and there were no reported issues. Also, I have had no other problems on the system. It has 8gb RAM but I do not recall the configuration at the moment of the sticks. As for the make and model, it is a custom built system with a 110gb solid state C drive and a separate 400gb D drive for data.

The event viewer for that time period of the shutdowns shows one critical error Event ID 41 as you said, and it is preceded by several 7036 and 7045. I will try the Tweaking Windows Repair program again and pay attention to the event log again after work today and capture them. You are correct, it was during the permissions check and reset that the shutdown occurred. Thanks for trying. I will pay closer attention and copy the logs next time.  For nowe the mystery continues but I need some sleep.  :sleep:

Boggin:
Ah - I understand now - the Windows options you were getting were for the update and not SURT.

Have you checked the Checksur log to see what it has reported ?

If you click on either of the 7036 or 7045 events, more info will appear in the lower pane and clicking on the blue online help link can sometimes give the cause and possible solution.

You can copy & paste any event into the reply box by first clicking on an event and then on Copy/Copy details as text in the lower right pane and then right click in the reply box and select Paste.

Boggin:
Did the chkdsk list any KBs in bad sectors ?

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