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Mouse is unknown device SOLVED

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jraju:
No, it is not the solution. If it hangs, try change of port. and allow it to find the driver itself. It will fix the problem. If you experience, the same thing again and again, i will give you the registry tweak. This is explained here
               You resort to it, if you know how to muddle with registry correctly.
http://www.pimp-my-rig.com/2011/10/mouse-randomly-freezing-windows-7.html
This has fixed my problem

Xas1953NC:
ok jraju, I try another port first. In the link you sent it apparently deals with W7. As I have W8.1 are the registry parameters the same? Thanks

jraju:
Probably the same, or otherwise, you could check the internet. I do not have windows 8. If i come across the clue, will inform you.

Xas1953NC:
Yesterday I was on the laptop for about 3 hours when the message came up again and I had to disconnect the mouse and reconnect again. This happened three times in the space of 20 minutes. I then connected into the same usb port with my other mouse and the error did not occur for the rest of the session. I think the small mouse that came with the laptop case my wife bought me could have a fault. The larger mouse now in use came was originally used with the now defunct computer and I never had any problems with it over the four years it was used. All I can do now is wait and see if the problem arises again. What makes a problem hard to trace is one that is so intermittent.

Xas1953NC:
Since swopping the mouse for the larger one on the 4th of this month there has been no further problems so I shall consider the problem as resolved

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