Main Forum > General Computer Support

Error 43

(1/6) > >>

Xas1953NC:
Hello All, my Acer desktop died but my sanity was saved by being bought a Lenovo laptop with W8.1. I ordered a couple of USB 2.0 Sata 3.5 HDD enclosures to house the two 640 GB HDDs from the tower of the Acer. The enclosures arrived today but the result of connecting them to the laptop results in error 43 and the USB hub in device manager shows a yellow exclamation mark. Upon connecting them to my wife's W7 Acer computer they are recognized and show the contents of the drives. Can anyone offer advice please.

Boggin:
It may be they need Win 8.1 compatible drivers/firmware which you could get from their support site.

Are you connecting them both together or just one at a time to get the Error Code 43 ?

With them disconnected, right click on the affected USB hub, select Uninstall then Action/Scan for hardware changes then plug one back in to see if it still produces the error.

If so, repeat the procedure then just plug the other one in to see if that also produces the error.

Boggin:
Had to dig out this MS Fixit which you could also try - https://support.microsoft.com/en-us/mats/hardware_device_problems

Xas1953NC:
Boggin, I actually pulled that down a little while ago but did not run it.

Xas1953NC:
Boggin, I have just run it. Although the external drive light stays on and device manager does not show a fault the drive does not appear on the MY COMPUTER window. I think I will do a reboot and try again.

Navigation

[0] Message Index

[#] Next page