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Error 43

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Boggin:

--- Quote from: Still_Game on March 01, 2016, 03:28:02 am ---Boggin - thanks for that link to http://woshub.com/windows-doesnt-assign-letters-to-external-and-usb-flash-drives/ - that looks very helpful. Never found that in my previous searches. I'll wait until after I've done my next backup and then give it a whirl.
--- End quote ---

Let us know if it resolves.

Boggin:

--- Quote from: as1953 on March 01, 2016, 01:25:48 am ---Because Windows does not recognise the external drives which results in code error 43 and Device Manager shows an exclamation mark against the appropriate USB Hub link nothing can be seen in Disk Management area. At 3.00 am today I connected one of the hard drives to my wife's W7 computer and copied across to her 2 TB external drive the contents Videos) then went to bed. I was up at 8.00 am and checked that all the files had copied across ok. My external drive showed up as drive F and drive H. Drive F is actually Drive C when it was in the now defunct Acer tower. Later today I am going to format that drive and use it as an external backup drive for the laptop. Of course this will only be feasible if the error 43 problem gets resolved.

--- End quote ---

Running the MS Fixit seemed to get rid of the alert in Device Manager - can you run that again then see if they are listed in diskmgmt.msc

If they are and you can assign them drive letters, see if the fix in that article will work for you.

I would just work with one HDD at a time.

While I'm not that deep into the hardware side of things, I would have thought that having two enclosures plugged in at the same time would have used more than one USB Hub, yet only one is showing an alert.

Failing that and given that S_G has the same problem with another Lenovo, I would suggest you raise this with Lenovo as the machine I assume, is still under warranty.

Xas1953NC:
Boggin, both external drives are not plugged in together but only one and after the error 43 it is unplugged and the other drive plugged in. This drive too results in error 43. I only have three usb sockets on the laptop, two being 2.0 and one being 3.0. one 2.0 socket is used for the mouse as I cannot stand the touchpad. I have also tried swapping the external drives with the mouse socket but error 43 still persists. The laptop was bought for me as a surprise gift for my 80th birthday in December and it was bought by by some friends in Australia who ordered through Amazon UK so I have no paperwork/emails etc. to follow up. I did Google the problem before my query here and the error can appertain to other sources as well as mine concerning hard drives being recognized. In my previous query regarding the mouse not being recognized even though it only appeared so twice over a period of three days it has not done so since I unticked the Power Management box to that item. I have also unticked the Power Management box in the usb connection section in Device Manager in case that could have been a problem regarding the external drives but so far no result.

Boggin:
I think you would only need the model and serial numbers when you use the Technical Support section in http://shop.lenovo.com/us/en/landingpage/contact/

This is for the US site but if you are in a different location, then a Google for Lenovo laptop support should give you links for your location.

I have two Toshiba laptops and during the initial set up there is a section to register the machine - not sure if you had to do that with your machine, but if the tech asks for date of purchase, then you will just have to explain the circumstances.

BTW - A belated Happy 80th Birthday :)

Xas1953NC:
Boggin, thanks for the birthday memo. I hope to buy a new desktop about April this year. Of course by then it will probably be W10 which at the moment I am keeping clear of on the laptop. I have been contacting a few authors of some of the programs I bought for use on the defunct Acer and so far I have been able to switch the licenses and install them on the laptop. The rest will be for the new computer but some of the programs may not run as they are specified for up to W7 only. It is a good thing I backed up all the Masters of programs onto a usb external HDD which was attached to the defunct Acer. When I attached that drive to the laptop is was recognized as ok.

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