Main Forum > General Computer Support

(Solved)my dvd writer could not write or burn anything

<< < (8/18) > >>

Boggin:
You've said previously that you can play DVDs but not CDs - this would prove that the disk drive is functional - just not fully, but as the CD doesn't work on another machine either then that would suggest a damaged CD.

Do you have other CDs you can try on both the affected machine and a working one ?

As for installing cab files, you may find some answers in these links http://lmgtfy.com/?q=how+do+i+install+cab+files+in+xp

jraju:
hi, please see the explorer as well as disk management view of a new sony cd rw in the dvd drive. It sees as cd rom 0 with dvd on the bottom and online. If there is no media, then it says no media correctly.
 the explorer show as having total cd storage, and used space as zero.
i want to be specific in my information that it is a replacement to the origianl dvd that came with the laptop. There was an article in hp, which i came to know that the cd rw and dvd rw would not be recognized in the replaced dvd drive and i have to take the help of hp recovery application tool to get the software for the new drive.
                      I do not think that it is correct information, as it is a plug and play like keyboard and i do not know how to access the tool in my laptop. i have got hp security tool which gives permission of access of different divices.the default settings is to give access to all the people using it.
does the information shows that the cd rw is recognized or not. pl tell me

Samson:
J, looks right to me.....although mine does show as DVD-RW "Drive in My Computer"...Does it show up correctly in Device Manager?.

Compare with my screenshot below, DVD-RW Drive highlighted in the red boxes.

jraju:
hi, mine shows differently in device manager and in my computer. moreover, i aso do not know much about pxhelp20 in the link. i even tried that fix, but could not cure the problem.
http://support.hp.com/us-en/document/c03370738 should i copy this pxhelp20

jraju:
hi, forgot the enclosure

Navigation

[0] Message Index

[#] Next page

[*] Previous page

Go to full version