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(Solved)my dvd writer could not write or burn anything

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jraju:
hi, samson, pl see the disk management , where my dvd is shown as on line, and dvd noted beneath cdrom 0. what is meant online, and why it does not read even a blank cd r. what is meant by online. can i know thro command prompt, whether it is working.please

Samson:
"The Online status occurs when a basic or dynamic disk is accessible and has no known problems. This is the normal disk status. No user action is required." From Microsoft.

A few final suggestions....

Have you tried running the Fixit that I included in an attached zip file offline, ie not connected to the internet?

Have you tried uninstalling, and reinstalling the device to be sure that the correct drivers are loaded? Also physically removing and reseating the drive to ensure all connections are good.

In a previous post you mentioned HP/ Compaq, it may be that the drive requires specific drivers for your laptop, or a firmware update may be available from HP/ Compaq for it. Have you searched HP support for that? Look under the model number for your machine.

Failing all of the above it could just be a hardware failure.

jraju:
Hi, how to know the drivers for cd dvd . Please see this link and let me know.
              I am having optiarc dvdrw ad 7530, other than the one originally suppllied by hp,which was a product of sony nec , but i could not find any drivers for this model.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3765005&swLangOid=8&swEnvOid=1093

jraju:
Hi, i tried your fixit . it did not process and came with the same error code 80072f8f

Samson:
Have you tried uninstalling the drive and reinstalling the generic Windows drivers? (My old DELL latitude just uses them).

Have you physically removed/ reseated the drive? checked the connectors?

Will it play any commercially released CDs/ DVDs? Music, films etc.

 

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