Main Forum > General Computer Support
Win 10 Unecpected Kernal Mode Trap
brubet665:
Boggin, thanks for your reply - guess I'm one of those dummies who fell for the "...a tool designed [to] help fix a large majority of known Windows problems..." That it cannot fix the Kmode Exception problem beats me. Another guess, maybe I'm supposed to know that a hardware or driver issue caused the exception problem. Still, I wonder why Tweaking didn't fix the problem of Windows not updating to version 1511, 10586, which I've tried doing maybe two dozen times!!! It always quits at 32% of the preparing to install step. So, even if it wasn't designed to fix hardware or driver issues, it doesn't fix Windows update either.
Boggin:
If you have a driver problem then that could be causing the Win 10 update to baulk, but see what BlueScreenView makes of your BSODs.
You haven't said if you had made any changes such as installing any programs prior to the BSODs.
brubet665:
I've run both WhoCrashed and BlueScreenView. Of course, neither found "dump" files because my systems wasn't setup to allow writing them. I followed WhoCrashed directions and changed my computer settings - then I had WhoCrashed cause a manual crash dump. It was successful in that a crash dump file was properly written. Then, I checked every device in Device Manager and clicked on their "Update Driver" item to search my computer and the internet only to get the response that, "The best driver software for your device is already installed" message. To my knowledge I have not made any changes except updating certain programs like my HP printer and CCleaner and SuperAntiSpyware. Programs I regularly use haven't changed like, WindowsLiveMail and Libre Office Writer and Calc. My take at this point is that I just have to wait and see if I get another BSoD - at that time I can check again with WhoCrashed and BlueScreenView. Time will tell. Cheers.
Boggin:
It's very rare that the Windows check for driver updates finds anything newer as it just tends to have the same or older.
As you run CCleaner, ensure that the Memory Dumps box is unchecked before you run it, otherwise you'll clean any out or just don't run it.
Do you know what you were doing immediately prior to any of the BSODs ?
Navigation
[0] Message Index
[*] Previous page
Go to full version