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APPCRASH

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TrapperX:
When you right click it crashes explorer.
I have searched the web some and tried a few things but nothing seems to help  :sad:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Explorer.EXE
  Application Version:   6.1.7601.19135
  Application Timestamp:   56a1bbe2
  Fault Module Name:   BtvAppExt.dll
  Fault Module Version:   7.4.0.125
  Fault Module Timestamp:   4f4cad93
  Exception Code:   c000001d
  Exception Offset:   00000000000053c0
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   8b38
  Additional Information 2:   8b389246789e259245a0b0da145ab673
  Additional Information 3:   7404
  Additional Information 4:   7404b049abf8245d983173c950b08cf9

Boggin:
What things have you tried as that .dll refers to Atheros Bluetooth and sometimes uninstalling/reinstalling can resolve.

TrapperX:

--- Quote from: Boggin on March 16, 2016, 04:14:44 pm ---What things have you tried as that .dll refers to Atheros Bluetooth and sometimes uninstalling/reinstalling can resolve.

--- End quote ---

I uninstalled and reinstalled and disabled but hasn't made a difference.

Boggin:
Are you using a Desktop or a laptop ?

TrapperX:
It's a laptop, Ijust uninstalled it and tried and everything is good.
But as soon as I put it back on the problem comes back.
I am going to look and see if there is another version or I guess leave it off.

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