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windows update repair works only partially

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pratomorone:
First, I followed the instructions for pre-scans to the letter.  Nothing was found.

Then, I ran Windows Repair twice under safe mode with network enabled.  Obviously, it found some things and fixed them but I am still having problems with windows update.  The updates fail and are reset after the computer restart.  I then get into a complete loop with the system trying to reload them on each shut down.

I have read through half of Mr. Softy's website trying their suggestions but have no luck with their solutions.

I am at the point of refreshing the Windows 7 installation to see if that will help but I am afraid I will have to do a complete reload of the OS.

Any further assistance would be appreciated.  It is supposed to rain on Saturday so that might be the day I sit in front of the computer and do my reload.

Thanx!!  I think it is really a great program.  It just does not address a problem that I see many people having.

Boggin:
Not knowing just what you have tried, have you tried resetting the Windows Update Components, the System Update Readiness Tool (SURT) or a sfc /scannow from a command prompt run as an admin ?

https://support.microsoft.com/en-gb/kb/971058

http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool

http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista

If your Win 7 install disk includes SP1 then you could perform a repair install, unless you can uninstall SP1 as the install disk has to match the current version.

This will negate the need to start from scratch.

http://www.sevenforums.com/tutorials/3413-repair-install.html

It's also advised to back up your drivers to something like an USB Flash drive.

There are usually three folders and they can be found at C:\Windows\System32 and then you can drag & drop them back in after the repair.

EDIT- Have you tried the updates with your anti virus program disabled ?

pratomorone:
Thank you, Boggin!  I have been fighting this for so long, I forget what I have and have not run.  So, I will do what you suggest in the order you suggest when I leave work today and finish tomorrow (probably).

Thanx again, will report back as to the outcome!

Boggin:
SURT is a 500MB download and can take a while to download and run, but you can view its report via C:\Windows\Logs - I can't remember if it is in the open there or bundled in the CBS folder, but double click on the Checksur one and that will open in Notepad.

Before you get into the heavy stuff, see if they will install with your anti virus program disabled.

In Windows Update/View update history, look for any failed updates.

Right click on them then select View Details and that will give the error code for that particular fail.

pratomorone:
well, I am making progress (BTW, I am just a bit down the continent from you in Italy).  Anyway, I have an error that seems to be associated with .Net 3.5 which is not installed on the computer according to Revo Uninstaller.  The actual message is "Windows Update Error 0x800F081F" followed by the current date and the note "not resolved".  However, when I go into the details of the run (reference: https://support.microsoft.com/en-gb/kb/971058), it says resolved.

Searching for a fix for this, I find nothing that is really relevant to the problem.  Any suggestions?  I will try to run a few updates tonight and hope when I turn the computer on tomorrow, it does not tell me that everything was cancelled.

Thanx!

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