Main Forum > General Computer Support
Error when updating apps from store
Boggin:
How are you getting on ?
No one else seems to be having problems with downloading apps when logged in with a MS account, but they probably don't have a CBS Log like you.
adriank1410:
Yeah I attached log you wanted in my last edit, will do it here too.
Boggin:
Can you run the Reparse Point Repair and then redo the Pre-Scan to see if it comes up clean then do a chkdsk /f to see what it makes of the files sfc /scannow was unable to repair.
To view the full chkdsk report, go into Event Viewer and when it has read the data, expand Windows Logs then click on the name Application/Action/Find and in the Find box type chkdsk or wininit and press enter.
Cancel the Find box to read the report in the scrollable window.
You can copy & paste its output if it is substantial in any repairs or error messages by clicking on Copy/Copy details as text in the lower right pane then paste into the reply box.
Have you been logged in with your MS account when trying to download any apps ?
adriank1410:
Starting from the bottom question, yes, I'm logged in with my MS account. I tried to relog and also without being logged in but no change.
Attaching logs of Repair and another Pre-Scan. Will post chkdsk results later when I wake up.
Boggin:
That reparse point could be your local user account - are you able to log in with your local user account.
The pre-Scan snags an user account for me in Win 7 but it is an account that Norton put there and so far there aren't any answers from them into how to remove it - but I don't get the same warning about it as you do for yours.
I'll be going to bed for the night shortly myself.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version