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Repairing Pavilion dv6-1230us
Boggin:
Have you tried using the PSR as I've previously suggested and upload the txt file as an attachment ?
If you can't get it to upload as a txt file then right click on the file - hover on Send to then select Compressed (zipped) folder which I've found easier to upload as an attachment.
http://pcsupport.about.com/od/toolsofthetrade/ht/problem-steps-recorder.htm
BumFuzzled:
I can't do Anything with this AdwCleaner information ... I cannot copy/paste (into anything - notepad, paint, word), I can't do the windows button/pause-break, if I even understand you correctly (I am used to my desktop machine, this is my husband's laptop ... all these buttons are foreign to me) ...
There is information on tabs -- SERVICES, FOLDERS, FILES, REGISTRY and CHROME
Don't know why this stuff happens to me -- I hit the average sized pothole and get stuck in it.
BumFuzzled:
Boggin -- I can't use the PSR on the laptop -- it's running VISTA :(
What would be your opinion on upgrading this machine to Windows 10? I asked this question to someone on the HP forum and he said it would be strongly recommended NOT to do. I got the sense he was trying to say it would bog the machine down - I didn't expect to jump directly from Vista to Windows 10 -- I have sense enough to know it would be a better idea to go from Vista to Windows 7 to Windows 10, and let the system upgrade each step - even if it is a lengthy process. This machine is like granny's car ~~ it's only used for church on Sunday's and even then it's only driven downhill, both ways !! :cheesy: Hardly any of the memory has been used, so there is plenty of space for upgrading. Just a thought ..........................
BumFuzzled:
Julian, something changed / worked .... when I click on the GC icon, the screen still goes dark, but now for only a second - when it comes back up, the google background is supersized - it will then blink and come back NORMAL !! I don't have to go to the padlock and go thru the password routine now. YAY!
I still have open the screen with all the AdwCleaner info that I am afraid to close or uncheck ... but otherwise that seems to have done some good :)
Now, what do I do with that info ?
Boggin:
AdwCleaner won't have deleted anything yet.
is it the Vista laptop we are trying to fix or the Desktop.
On my Toshiba Win 7 laptop I have to press FN+ALT+PRTSC together and sometimes a couple of times then go to Paint to see if the Paste button is active.
I'll then click on Paste - straighten the frame up and go File/SaveAS to save it with a name.
You can then use the Attachments as I've previously described to post the pic.
The programs that appear in the lower pane are programs that AdwCleaner considers to be adware, but can be legitimate programs that have been installed - does your husband recognise any of them ?
Just uncheck the boxes for any you want to keep, otherwise they will be included in the delete list when you click on Cleaning, but prior to doing that, click on the Report button to see what else it has found and when you close that to return to the UI - you would then click on Cleaning.
Post a screen shot of what else it finds as well and wait before hitting the Cleaning button, but anything it lists in the report, you can trust the program with to delete.
Some have gone straight from Vista to Win 10 without any problems - however, you would still need to run a compatibility test first should there be anything that is no longer supported for Win 10 - such as graphics drivers being the main thing.
While there isn't a free upgrade route from Vista to Win 10, MS reckon that if your machine can run Win 8.1 then it can run Win 10.
As you can't get the free upgrade then you won't be able to use its inbuilt compatibility check.
However, MS reckon that if your machine can run Win 8.1 then it can run Win 10, but another snag - the Win 8.1 Upgrade Assistant doesn't support Vista or XP so you have to use the checker for Win 8 in this article -
http://windows.microsoft.com/en-gb/windows-8/upgrade-assistant-download-online-faq
If you have any doubt as to whether your laptop will run Win 10 then I would contact HP support.
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