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unable to repair windows update in win 7

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rdaleo:
This was in the log results

The system cannot find the file specified.
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat

I remember deleting this file so I would not get the win 10 update notice pop up anymore.
Could this be causing the repair of win update by tweaking to fail to resolve issues ?

Log attached

Boggin:
No, that shouldn't affect WUs as deleting that file is part of the manual steps in resetting Windows Update Components -

https://support.microsoft.com/en-gb/kb/971058

To stop GWX you can use the GWX Control Panel which you can reverse should you want to upgrade.

http://ultimateoutsider.com/downloads/

Have you run the Pre-Scan in Option 2 of WR to see if you have any corrupt Package files etc. as they can affect WUs.

If they are okay then you can try the System Update Readiness Tool (SURT) then view its report in C:\Windows\Logs\CBS then double click on the Checksur one which will open in Notepad, but see what a sfc /scannow has to report first.

Not sure if you know how to do this but go Start - type cmd - right click on cmd and select Run as administrator - accept the UAC then enter sfc /scannow

If it reports that it is unable to repair some files, run SFCFix.exe from http://www.majorgeeks.com/files/details/sfcfix.html which may/not be able to repair, but will show that in its report.

If that is the case and the Pre-Scan doesn't show any corruption then run SURT.

http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool

Julian:
Huh run the prescan in option 2 of wr-aio I want to see it. :cheesy:

rdaleo:
SFC  all OK
PreScan ran, found problems in both category, accepted repairs.
Log attached

rdaleo:
SURT  hangs at the start,   "Searching for updates on this computer"

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