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(solved) printer is shown as unknown device. or is it some other device?

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inletwolf:
hello ther

i had the exact same problem, but with a dell computer wind 7 ult both 32b and 64 b. i went to the printers webpage and downloade the updated drivers, installed them and NO LUCK! so then i called the printer support, even tho my printer is 4-5 years old, support got right on the phone and enabled another port. took @ 5mins and all is well. it shows up on my network and prints from all laptops. but one precaution, if your printer is attached by usb cable to your master p/c, as is mine the p/c has to be turned on, not isgned onto just on. hope this helps..btw i have a canon mp990 xps printer, and i love it. i print alot of photos, as i am a photog wannabe
jean

jraju:
Hi, Inlet, I have tried all the ports and the same error.
                 Do you mean , the find new hardware showing , existing port or other port? in the software section.
                     I do think that existing port is captured by the device, when it is plugged. Do you mean to change that port. Mine shows LPT1, in normal install wizard. Do you say that i have change this LPT 1 to another port in the drop down list.

Boggin:
I believe LPT are the default ports but the printer install wizard should designate what it would use, although trying each out won't hurt.

jraju:
Hi, Boggin, Lpt1, is meant for print ports. But how do we find  , which one is designed as printer port. There are 4 ports connected with computers and 4 others are included as separate. All ports are working. the port is the socket, where we connect the usb cable, is it correct.
                  How to know which is lpt1 port

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