Main Forum > Tweaking.com Support & Help
Windows Defender Won't Turn Off After Running Repair
Boggin:
I'll pass it on.
Boggin:
Shane's response so far was to use gpedit if you had Win 10 Pro but I've told him you are using Win 10 Home - otherwise what he first suggested with Technicians Toolbox had always worked for him.
Waiting for another reply but I'm going to have to shove off for a while.
Mighty Joe:
Under "Services - All Tasks", there is an option for "change startup type." Should I try that? Seems logical to me but I wanted to verify it is safe to try.
Boggin:
Mine is set to Manual and when I've checked its Properties, its Startup type is greyed out, but I have Norton Security installed on mine which would have disabled it anyway.
What did the tech shop do to resolve it ?
WR resets the Services to default, but there doesn't appear to be an answer as to why it's frozen, unless as it is the only AV program you have then perhaps Windows had decreed that you cannot stop or change its start up.
I think you may have perform a repair install to resolve this if that isn't the case, although installing a 3rd party AV program may change its status as when one is installed, that would disable it.
For the repair install, if you don't have a Win 10 install disk or USB then you can create one by using the Download tool now button in https://www.microsoft.com/en-gb/software-download/windows10 and read the instructions for use the tool to create installation media.
When done, open Windows Explorer, click on This PC - stick the disk in and hit the Setup.exe
This won't affect your personal files or any programs you have installed.
Mighty Joe:
I don't know what my tech shop did the first time to get me back up and running.
Prior to running WR, WD was disabled and I was able to enable/disable it at will. Let's be clear: Tweaking.com Windows Repair changed this setting in my Windows Defender and the other services I mentioned, not my antivirus or anything else. Even though it says it's running in my Task Manager Service settings, I'm getting notifications from Windows Action Center that WD actually is not running so who the hell knows.
I'm not doing a repair install and I think I've learned my lesson about using Tweaking.com in the future. It's crazy that this happens to me and you guys won't/can't provide a solution. That's weak customer service. It's even crazier that I brought this problem with the program to your guys' attention and that it wasn't addressed.
I'll say it again: Your program should not leave the user unable to change settings of Windows services.
I'll fend for myself. Sorry to have bothered you guys.
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