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Can't Delete File Even Though I Am the Owner/Adminstrator

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gr3gw:
I have a folder containing one file in C:\Program Files. The file has an EXE extension but is zero bytes long. I am the owner and the administrator. I've tried numerous methods to get rid of it including Cedrick Collomb's UnLocker.

It's been around for several years or more. Last week my backup program objected to its presence and failed to complete and so I have to do something about it. I'm building a Ubuntu system on a USB stick which I believe WILL solve the problem.

I've had great success with Windows Repair but it doesn't detect the undeletable folder and file problem. I'm not complaining but I thought the team might be interested in tackling this problem.

If I know what to provide - screen dumps, etc. I can do that before I use Unix to clobber the folder.

Boggin:
Which program does the .exe belong to ?

As it's .exe it may be in use which is why you can't delete it - try it in Safe Mode.

I've found FreeFixer to be a good program for removing otherwise difficult to remove items as long as they aren't white listed and it may also be worth running it in Safe Mode.

http://www.freefixer.com/

gr3gw:
Thanks, Boggin.

I tried FreeFixer but it was unsuccssful. For individual files it uses a technique similar to Unlocker's when you want the file deleted anyway.

I didn't mention the folder and filename before as I didn't want the conversation diverted to spam and viruses. The file's pathname is "C:\Program Files\Shopperz\csrrc.exe". I may have caused the 'undeletable file' condition when I was madly trying to get rid of ShopperZ.

I'll move to Plan B - Unix.

Thanks for your help.

Boggin:
See if AdwCleaner and/or Junkware Removal Tool will shift it - the download link for JRT is lower down the page.

http://www.bleepingcomputer.com/download/adwcleaner/

Also run these in Safe Mode with Networking should the program be running, but you can check its status in Task Manager/Processes and end it.

crazy4years:
IOBit Uninstaller(free) gets to business pretty seriously also, if you want a file and remnants removed. I always suggest a restore point first in case it pulls something used in duplication.

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