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Problems after Refresh of Windows 8.1

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jraju:
Hi, I think you need to do sfc /scannow to fix system file errors.
             Say what it reports.
                      If all the files are registered again, there is a chance of fix. But your system miss some of the system dll files. Normally, this command line utility will fix system file errors. If it does not show errors, then you could try wd

Boggin:
Depending upon how you uninstalled McAfee you could still have some of its active components in the registry which will be preventing WD from starting.

Download the MCPR.exe from http://www.majorgeeks.com/files/details/mcafee_consumer_product_removal_tool.html and run that twice with a reboot in between and then see if WD will start.

thatcrazydoglady:
Well, I don't know what I did, since it was so late and I was trying this, that and the other thing, but when I went to shut down last night, I discovered that I had a working Windows Defender again!  So, one problem solved!  But I still have problems one and three left to deal with.  Hope you can help there too!

Boggin:
Did WD start working before you saw my post about running MCPR.exe ?

The problem with Pro to Free should be fixed in a new release of the program due out on Monday.

As for your Word problem, see if this article helps with that - https://support.microsoft.com/en-us/kb/918429

For the updates, if these commands don't help then give WSUS Offline Update a go.

From a Command Prompt (Admin) type and press enter -

dism /online /clean-up-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

That one can appear to hang at 20% but will complete.

sfc /scannow

To see if it reports any corruption it is unable to repair and then try the updates again if it comes back without any errors.

These are for WSUS -

https://www.youtube.com/watch?v=aXAOvbNJYyE

http://download.wsusoffline.net/

thatcrazydoglady:
Trying the wsus offline now.  The article about Office doesn't seem to apply here.  Office works fine in regular mode.....Just not in Safe Mode.

I think I'd already tried the Mcaffee tool before you'd mentioned it, but that may have helped in the end.....I just don't remember what all I did to get to having WD work again!  I just kept trying many things and it was finally there again.  Sorry!

I'll let you know about wsus offline when it's done.

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