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Windows 10 running AIO repair (Ver. 3.9.11) can't login on reboot to safe mode

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Brama:
I tried two times to reinstall Windows 10 with the original Win10 1607 DVD, keeping files and apps, but no way.
AIO doesn't solve the issue, probably because you can't run it in safe mode.
Probably it is needed a clean install or to keep files only.

For me will be the last try, as I have a configuration that needs at least one week to rebuild it as it is now.

Boggin:
While I'm using a laptop, I use a Logitech wireless mouse which works fine in Safe Mode.

Create a more up to date bootable Win 10 media using the Download tool now button from https://www.microsoft.com/en-gb/software-download/windows10 and try a repair install with that.

tptan:
The problem of unable to get into safe mode that I raised, I noted could be due to the Norton Security software that I used. Could other members confirm that they are also using the Norton Internet security software. Any solution for the problem using the AIO repair?

Boggin:
I use Norton Security and haven't had any problems using the program to boot up into Safe Mode, although I'm a single user and don't use a password.

Have you tried after creating another user admin account without a password and log in with that ?

tptan:
No I haven't. Early today I had a problem with my pc in the BSOD with the error code: 0xc000000f indicating that Windows/system32/drivers/NISx64/1607010.020\SymELAM.sys is missing or corrupted. Apparently this is due to the Norton Security as I read from some other sites. This problem apparently results in the problem of getting into safe mode.

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