Main Forum > General Computer Support
Samsung Laptop won't boot
Boggin:
Yes, I've just checked mine out as I vaguely remembered seeing a different set up in Safe Mode - sorry about that.
There's no other way to check out your graphics chip in Safe or normal mode that I know of, so I think you will need to take it in for repair.
Don't suppose you have extended warranty on the laptop ?
Ballinlea:
Unfortunately not.
Thanks for your help
Boggin:
There are a couple of more things that you could try but I don't think they will help and that is to Ethernet connect and boot up into Safe Mode with Networking.
Right click on the display adapter and select Update Driver Software and select Search on line - it may find an updated driver but if the GPU is goosed then that could produce an error message when you try to install it.
There is another way to reinstall the graphics drivers and that is after selecting Update Driver Software, select Browse my computer - Let me pick... then click on the appropriate one and click Next where it will try to install it.
I recently had problems with my wireless adapter and got an error message when trying to install its drivers.
The other thing to try is your restore points to before the screen went off but then again.....
EDIT - Just as a matter of interest, how have you managed to boot up into Safe Mode with a black screen in normal mode in Win 10 ?
Ballinlea:
If I try to update the display adapter, in Safe Mode, it tells me that the driver I have is the most up to date one.
I am booting into Safe Mode Windows 10 using the F8 key.
I had a problem with my Laptop some time ago but was unable to boot into Safe Mode. I came across this site.
http://www.bleepingcomputer.com/tutorials/enable-the-f8-key-in-windows-8/
Boggin:
I was wondering if you had changed the BCD.
I had my Win 10 like that for a while.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version