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Computer Freezing

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VicTully:
It's a plastic base that was supposed to have fans in it, but it doesn't work now.

Boggin:
Does it restrict air to the air intake or the vent on the laptop ?

The underside should also have sufficient clearance if there are holes in the casing for the heat sink to dissipate.

VicTully:
Her lap. LOL! Really. She tried it last night, but it did freeze on her again. Any ideas of the best way to get inside to clean more dust out. This is an ASUS I5. She has had it for maybe 2 years.

Thanks again,

Vic

Boggin:
It's possible there could be a blocked duct but you would need to open it up for any further cleaning.

You can Google for disassembly instructions, but I think there are a few ASUS with the i5 CPU.

http://bfy.tw/9KGK

If these don't cover the model, then Google specifically for its disassembly instructions if you feel confident in stripping it down.

How long was it running for before it started to freeze this time and can you check the temps again just to ascertain it is still an overheating problem.

VicTully:
My son-in-law and I are going to do just that this weekend. We are going to clean it out as well as we can.

If it's heat, then this should do it.

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