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I have done every step from Step 1-5 (and all options) & Safe Mode but . . .

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birdy:
Hi there folks,

Thanks for the cool program. I have used it many times over the years. I have the pro version and have the latest v3.9.23. See here: https://www.screencast.com/t/C1A8JCxJhVH

So, on this one though:

***I attached the latest log too in that .zip file.

chkdsk had no errors FYI.

I have done every step from Step 1-5 (and all options) & running in Safe Mode with Networking but get this at job 11/41 (I restarted two times and it still stops here at the same place): See screenshot https://www.screencast.com/t/d1QeLk387P

Here is my system info: https://www.screencast.com/t/HN9wCADs5Wi (Win 10 Pro 64 bit with a SSD drive).

Can you help me out to get it to finish?

:)

Greg

Julian:
Weird it got stuck on removing temp files well uncheck that one that's more of a maintenance cleanup repair. Run all the other ones and let me know how it goes :smiley:

Boggin:
Even CCleaner can struggle with temp files when the folder is highly populated, but you could experience performance problems when it is.

To check, go Start - type %temp% and press enter.

If it is highly populated then press CTRL+a to highlight then CTRL+d to delete - confirm and if prompted to include one or two small file remnants, check the box then select Skip - then empty the Recycle Bin.

birdy:
Hey Guys,

I just unticked the temp folder and it ran great. I will delete the temp items manually. Thanks for the other info on CCleaner too.

FYI, those files were like 25GB (is that considered pretty big and likely caused it)?

:)

Side question but somewhat related to temp files that show up in the C: root directory: https://www.screencast.com/t/jgmt3muzL (what do you think on this?)

Thanks so much!

Best,

Greg

Julian:
woah I'm curious what your environment variables are here open up windows repair click step 2 optional click the button under the prescan button on the right. i uploaded a picture of what should pop up step 7 should be the one but it does not hurt to set them all back to default.
let me know
thanks,
Julian

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