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Ran repairs now PC won't reboot at all
Sunnyday2100:
Good morning
I ran the repairs once in safe mode and when prompted selected to restart the PC. It didn't boot up properly and I got an error message with the Dell icon stating that registry repairs were taking place. This stayed on screen for about ten minutes before the screen went blank. I turned off the PC and back on again and it appears that it is trying to start up but can't. It then switches itself off and then on again repeatedly but without starting up. I can't get into Safe Mode or get it to respond to anything. I'm at a complete loss and I'm not the most knowledgable about computers - can follow instructions though! If anyone can help I'd be so grateful.
Many thanks
Boggin:
Which version of Windows are you using ?
Does pressing CTRL+ALT+Delete together bring up the Task Manager ?
If it does, click on File/Run new task and type cmd.exe and check the box to create this task with admin privileges.
When the command prompt comes up, enter rstrui.exe
This should open System Restore to use your restore points back to before you ran the repair program.
Click on Next and check the box to Show more restore points which will give you a better choice of which to use.
Can you say why you needed to run the repair program ?
Sunnyday2100:
Hi Boggin
No, I can't get the task manager. I've got Windows 10 home and have been trying to find a fix for the start menu and notifications which disappeared after the update last year.
Boggin:
Without access to the cmd prompt then there isn't anything I can suggest except to take it in to a tech who may have some form of rescue disk, but it would need to be self booting as the F keys don't work in Win 10 as they do in Win 7.
However, hang on a bit and I'll ask to see if anyone else has an alternative idea.
BTW - what are you using to post with ?
EDIT - Because of the locale time difference, it may be a while before I get a response.
Sunnyday2100:
Ok thank you. Using my iPad to post.
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