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(Solved) Keyboard is not recognized, cannot login

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Boggin:
No - it's just sometimes I need a reminder with what you get when you use a login password - I don't use one so I don't get that splash screen.

Lady:
Still wanting to know what happened, I came across this from someone whose keyboard wasn't recognized either and if I understand correctly they rebooted in Safe Mode as well. And interestingly I have a Microsoft keyboard too.

This was the question:

I am currently working with Falcon Techs on a few issues with my Falcon.  It is running Win7 x64 and has lost the driver(s) for the Microsoft Natural Keyboard 4000 (USB).  We keep ending up with a can't find drivers error.
We have cleaned out the registry, device manager, and uninstalled Intellipoint.  When you look for drivers at Microsoft the only offering is Intellipoint.  However, I suspect the actual driver is located in Win7 and not Intellipoint.


This was the solution:

The drivers were in fact still within Win7 but Win7 refused to see them.  By rebooting into windows in the special menu (from F8 menu) that disables Windows from dealing with drivers' certificates, Windows was then able to see the driver(s) already stored in the Win kbd drivers and reinstalll them. Intellitype was already reinstalled, but it appears to have not contained the driver(s). 

https://www.experts-exchange.com/questions/27667987/Keyboard-lost-drivers.html#answer37830755

I don't understand all of this but does this help you in understanding why my keyboard worked in Safe Mode?

I also looked at the Windows system logfiles of that moment. Two things went wrong as I was doing things too fast: the update of AnyVideoConverter and the re-installation of ESET, which caused at least one application hang. Could that have affected my keyboard drivers?

Boggin:
No - I was wondering how you managed to boot into safe mode when the keyboard didn't work.

This won't help you if the keyboard doesn't work but you can check which drivers Windows has in the Store for each device.

Go to Device Manager/View/Show hidden drivers - expand whichever adapter you want to check - right click on it and select Update Driver Software - Browse your computer - Let me pick....

In the window that pops up will display the drivers and their dates where more than one has been installed at some point in time.

Sometimes you may get a different window where you need to scroll down for the type of device you are working on.

In the window that has the drivers, you would click on your choice then on Next where it will install.

Lady:
I'm afraid I don't dare touch any drivers right now.

I just want to know, if possible, what caused my drivers to not be recognized. See my last paragraph in my previous post.

Boggin:
If ESET is your antivirus program then any AV program can cause problems - I'm not familiar with AnyVideoConverter.

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