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[SOLVED]Realtek Audio Driver
Boggin:
Are you sure you had Realtek sound.
While I can understand MS installing its own adapter, I doubt it would be able to swap a Realtek for a Nvdia one.
Go Start - type msinfo32 and press enter - expand Components then click on Sound to see which hardware is installed.
Going back to my last post regarding installing the Realtek adapter, do that for the MS one and then the Nvidia one to see if either has a Realtek driver in the list.
Xas1953NC:
Samson, the problem is that I bought the new computer, a CYBERPOWER - Gaming Empire Elite II Gaming PC in April last year and did not bother to check on connecting the 5.1 Sound System to it and in fact left it in my den untouched as I was using my laptop. It was only last week I decided to use it more that I discovered the problem of connecting it up. I did contact CyberPower who told me to install the Realtek driver on the discs that came with the computer but Googling similar problems of other users it appears that Microsoft keeps uninstalling the Realtek driver and re-installing the MS HD Audio driver.. For the length of time I was setting up the computer I just used a pair of headphones and did not at that time think about the Speaker side. Although the computer is a basic gaming machine I bought if for graphic work and as the laptop was purchased in December 2015 and I had installed graphic software on it I just kept kept using that. Anyway, I do not know how to install the Realtek driver so perhaps I should just purchase a sound system that can be used as is. :undecided:
Samson:
The Nvidia one is most likely for HDMI output.
Try Boggin's suggestion for updating the other one and selecting realtek drivers if they are listed.
Edit
CYBERPOWERPC driver support here http://www.cyberpowerpc.com/support/
The Realtek link takes you to version R2.81 released 13th January this year
Xas1953NC:
Hello Samson, thanks for the link. I have just now downloaded the 64 bit version of Rs.81.
Here is an extract of one of the emails I received from CyberPower:
"It’s the realtek software you need to install.
The Nvidia card has an HDMI passthrough, which is digital not analog.
The capacity of it is passing through whatever you are playing (ie 2.1, 5.1, 7.1 etc…) in a digital stream.
Nvidia and realtek are separate hardware pieces, so the drivers shouldn’t interact with each other."
I explained to them that Device Manager does not show any RealTek information or links.
Thanks. Bill
Xas1953NC:
I have now installed the Realtek R2.81 driver which now shows in device manager. I do not know how to retask connectors. Do I for instance plug the subwoofer cable from the sound system into the blue ( line in by default) socket on the back of computer, and click on the retask connector on the visual display panel of the Realtek gui ?
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