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Windows10 Update error 0x80073712 [SOLVED]
Jll:
Hello, I have problems trying to install Windows 10 Update for a long time. I runned Windows Update Troobleshooter without success. It is why I decided to try the Tweaking.com Windows Repair Tool.
I follow meticulously the different procedures. I ran the Tweaking programs 3 times without problems.
The program was able to successly complete the Windows Update KB4021702 but not the KB4019473.
The download of the Cumulative Windows Update increase up to 5% and after some moment I receive the error code 0x800737712.
So, what I will be doing next, rerun Tweaking.com Repair tool and retry this Cumulative Windows Update?
I have no problems not doing this update but with the WannaCry (targeted for XP) and other virus to come, I prefer to be up-to-date with my operating system even if I have an anti-virus program.
My SFC /Scannow detect no integrity problems.
I thank you in advance for the solutions.
JLL
MaxH:
Why don't you skip all the updates and go directly to the latest version (https://www.microsoft.com/nl-nl/software-download/windows10)
Boggin:
That error code relates to a corruption in the store.
If these cmds don't do it then I would suggest a repair install.
Right click on the Start button and select Command Prompt (Admin) and enter -
dism /online /cleanup-image /startcomponentcleanup
dism /online /cleanup-image /restorehealth
sfc /scannow
exit
The last cmd will close the cmd window but let us know if the sfc /scannow reports it is unable to repair some files.
If that is the case, then I would suggest that you create Win 10 install media by hitting the Download tool now at https://www.microsoft.com/en-gb/software-download/windows10 after reading how to create the media of your choice.
When done, open Windows Explorer - This PC - insert the media and double click on the drive.
If using a DVD then that will start the install but if using an USB, that will open the USB where you will then need to double click on the setup Application.
You can also right click on that and select Run as administrator.
It's advisable to disable any 3rd party antivirus program that has its own firewall before proceeding with the install.
A repair install doesn't affect personal stuff or any programs you may have installed.
The repair install will update you to the latest version when you allow it to search for updates during the process.
Jll:
--- Quote from: MaxH on May 19, 2017, 12:39:51 am ---Why don't you skip all the updates and go directly to the latest version (https://www.microsoft.com/nl-nl/software-download/windows10)
--- End quote ---
I just try to download the Update Windows/Microsoft suggest to me to up-to-date my system.
If not successdull with the Cumulative recommended by Microsoft, I will try your suggestion.
Thanks for the advice.
Jll
Jll:
--- Quote from: Boggin on May 19, 2017, 12:41:14 am ---That error code relates to a corruption in the store.
If these cmds don't do it then I would suggest a repair install.
Right click on the Start button and select Command Prompt (Admin) and enter -
dism /online /cleanup-image /startcomponentcleanup
dism /online /cleanup-image /restorehealth
sfc /scannow
exit
The last cmd will close the cmd window but let us know if the sfc /scannow reports it is unable to repair some files.
If that is the case, then I would suggest that you create Win 10 install media by hitting the Download tool now at https://www.microsoft.com/en-gb/software-download/windows10 after reading how to create the media of your choice.
When done, open Windows Explorer - This PC - insert the media and double click on the drive.
If using a DVD then that will start the install but if using an USB, that will open the USB where you will then need to double click on the setup Application.
You can also right click on that and select Run as administrator.
It's advisable to disable any 3rd party antivirus program that has its own firewall before proceeding with the install.
A repair install doesn't affect personal stuff or any programs you may have installed.
The repair install will update you to the latest version when you allow it to search for updates during the process.
--- End quote ---
About doing manually RestoreHealth as Admin in the Command, isn't what Tweaking.com Repairs Pro is doing? Maybe should I rerun SFC "after" the process like in the Pre-Scan?
I formerly tried at the CMD prompt to run RestoreHealth after a StartCleanupComponents but fail because "not finding sources" like message.
So, I think I will try to install the Update via a USB media as the second suggestion.
By the way, my Windows OS is Windows 10 Version 1511 (10586.63)
Thanks a lot for your rapid response.
Jll
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