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TCRB on Windows 10 issue.

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wallpapermalware:
On 2 different window 10 computers TCRB defaults to the "Fallback" method of backing up the registry. When the method is complete, the program displays something like: "Failed 14/15 Registry Files Backed Up".  Neither computers display an error message other than what I have posted.

When I check the VSS for this: "vssadmin list writers" on the one computer I have, the results are all "Last error: No Error"

Before I run the "volume shadow copy repair tool", I would like to know if there is anything else I should check for as I am weary of applying a fix without knowing the cause.

Also, is there anything in the logs produced by TCRB that would point to the problem?


Added:
I just noticed that the bottom of the program has a report function for the VSS. It shows/states:
Volume Shadow Copy running: No.
Volume Shadow Copy Ready: No.

Boggin:
You could create a system image onto external media before running the program but right click on the start button and select Command Prompt (Admin) and enter these cmds.

dism /online /cleanup-image /restorehealth

Then enter sfc /scannow to see if it reports any corruption it is unable to repair.

BTW - which version of Win 10 are you using - 32 or 64 bit etc. plus go Start - type winver and press enter and that will tell you the build you are on.

wallpapermalware:
So sorry for omitting that little detail. They are both 64 bit versions.

Boggin:
Although it tells me it's using the Fallback method, I don't get any such messages about the VSC service, but I've asked for advice on this.

I also need to know which build of Win 10 you are using should I consider a repair install would be the best way to go on this.

If you don't have a Win 10 install disk/USB, I will need to know to which ISO I need to point you to.

What are the results of those two cmds I've asked you to run.

wallpapermalware:
Running the instructions you gave in Reply #1 corrected whatever error there was so the program now completes the backup using the fallback method.  :wink:
I am not sure the reason for the program not selecting the Volume Shadow Copy Service.  :confused:
The build of the windows 10 computer I have access to is 14393. I have a photograph of the program after it had completed the backup. I will try to get it in the next post.

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