Main Forum > General Computer Support

Cannot get Windows 10 to update.

(1/4) > >>

Rsun:
I did the pre scan and it informed me that these files were corrupt, damaged, had bad signatures, etc.  and it seems this is keeping me from updating past 10586.494.  I have read the msft forums and nothing has helped.  I ran the windows repair program and it did not fix my windows update problem.  How do I repair or download these 19 files?  Is something else wrong as well? 

C:\WINDOWS\servicing\Packages\Microsoft-OneCore-Analog-PerceptionApi-Stub-WOW64-Package~31bf3856ad364e35~amd64~~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Microsoft-OneCore-AppRuntime-windows-Package~31bf3856ad364e35~amd64~~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Microsoft-Windows-Media-Streaming-WOW64-multimedia-Package~31bf3856ad364e35~amd64~en-US~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Microsoft-Windows-Network-Security-CmdTools-WOW64-Package~31bf3856ad364e35~amd64~en-US~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Package_1302_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.cat
C:\WINDOWS\servicing\Packages\Package_1339_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.cat
C:\WINDOWS\servicing\Packages\Package_1435_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.cat
C:\WINDOWS\servicing\Packages\Package_442_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.cat
C:\WINDOWS\servicing\Packages\Microsoft-OneCore-Analog-PerceptionApi-Stub-WOW64-Package~31bf3856ad364e35~amd64~~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Microsoft-OneCore-AppRuntime-windows-Package~31bf3856ad364e35~amd64~~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Microsoft-OneCore-CoreSystem-com-Package~31bf3856ad364e35~amd64~~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-ds~31bf3856ad364e35~amd64~~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Microsoft-Windows-Media-Streaming-WOW64-multimedia-Package~31bf3856ad364e35~amd64~en-US~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Microsoft-Windows-Network-Security-CmdTools-WOW64-Package~31bf3856ad364e35~amd64~en-US~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Package_1302_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.mum
C:\WINDOWS\servicing\Packages\Package_1339_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.mum
C:\WINDOWS\servicing\Packages\Package_1435_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.mum
C:\WINDOWS\servicing\Packages\Package_442_for_KB3140768~31bf3856ad364e35~amd64~~10.0.1.3.mum

Boggin:
The Cat and Mum file replacement section has now been closed because of the evolving Win 10 and the time it was taking to dig them out and upload them.

I'd suggest doing a manual update to v1607 rather than going straight for the latest 1703 update and wait for that to come through Windows Update.

In the following article, hover over Win 10 in the menu bar and then over AU 1607 and click on Standard.

http://windowsiso.net/

Select Save on the download and then you can use Windows USB/DVD Burner Tool to create either a bootable DVD or USB.

http://wudt.codeplex.com/

From within Windows open Windows Explorer - This PC - insert the install media and double click on the drive.

If using a DVD, that will start the process but if using an USB, that will open the files where you need to double click on the setup Application.

That should be successful, but run the Pre-Scan again to see if it still reports that corruption.

After the update, go into System Protection to see if it is still turned on.

JFI - When updating from one version to another, you have 10 days to roll back, but as a belt 'n braces you could create a full system image onto external media before the update as a fall back.

Rsun:
Thank you very much, I will try this as soon as I can.  I have never created a full system image but I will learn and do that as well.

Boggin:
For the system image, open Control Panel and under System and Security click on Back up and Restore (Windows 7) where you will see the link in the left pane for Create a system image.

I normally use an external HDD for those and create one onto alternate ext. HDDs each month after Windows Updates, Flash Player (on Win 7 laptop) and other programs that get updates around that time.

I plug the ext. HDD in before I click on Create a system image so that it can find the media to save it to, but you can also use DVDs.

System images can be useful for pulling you out of the mire when things get screwed up and also to restore your system onto a new HDD when the old one fails, as they can do - so it is advisable to get into the habit of regularly creating these.

Rsun:
Thanks for laying that out for me, I will do it. 

Unfortunately, the 1607 installation failed.  I tried 3 times and even made a new DVD from a fresh download with no anti virus just in case and it still failed.  I also ran reimage PC scan and repair twice in between my attempts to update because it found issues with a couple of programs and wanted me to run it, all issues were fixed but still no ability to update.  I neglected to write down the programs, didn't think of it at the time.

I did not check the System Protection, I do not know how to do this.  When I have attempted to run scan now I think it is,  the System Protection always stopped the scan at 29%.     

Navigation

[0] Message Index

[#] Next page

Go to full version