Author Topic: help me!  (Read 6281 times)

0 Members and 1 Guest are viewing this topic.

Offline roby67

  • Newbie
  • *
  • Join Date: Aug 2017
  • Posts: 2
  • Karma: 0
    • View Profile
help me!
« on: August 03, 2017, 06:03:50 pm »
Hi! please help me, I have trouble to my pc, I try now to by pro version of your product..I'm sorry to my bad english
best regards  :cry:

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: help me!
« Reply #1 on: August 04, 2017, 02:05:54 am »
I assume you are running the program in Safe Mode with Networking as advised ?

Have you run a chkdsk /f or chkdsk /r or sfc /scannow as pre steps in Step 3 to running the repairs ?
« Last Edit: August 04, 2017, 02:09:52 am by Boggin »

Offline roby67

  • Newbie
  • *
  • Join Date: Aug 2017
  • Posts: 2
  • Karma: 0
    • View Profile
Re: help me!
« Reply #2 on: August 04, 2017, 02:43:56 am »
certanly sir Always in safe mode, but the troubled is that I can't do it sfc/scannow and chkdsk /f-r because I have lost the file cmd.exe in system 32. bye and thanks

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: help me!
« Reply #3 on: August 04, 2017, 04:19:09 am »
Not sure how you managed to lose that but have you tried your restore points ?

Go Start - right click on Computer and select Properties then click on System Protection.

Click on System Restore - Next and check the box to Show more restore points.

Click on one to prior to when you lost the cmd.exe if you know - check the box to Scan for affected programs and it finds any, they will need to be reinstalled after the restore has completed.

Restore points are best run in Safe Mode to avoid your antivirus program getting in the way for it to report it as unsuccessful.

However, you can run a sfc /scannow from Powershell.

Go Start - type powershell then right click on Windows Powershell (x86) and select Run as administrator.

(You will need to use the (x86) one as you are using Win 7 x 32bit).

Wait until it sorts itself out and gives you the cmd prompt then enter sfc /scannow

This should restore your cmd.exe.

That may have all it had been to stop Windows Repair from running.
« Last Edit: August 04, 2017, 05:58:31 am by Boggin »