Main Forum > General Computer Support
Windows 7 Ult 64 bit trapped by BSD and can not get out.
FreeCat:
Thanks, Boggin. Did not know this.
Boggin:
If the Dell tech is going to change your motherboard on a home visit then he should help you with this.
I assume you will be restoring with a system image rather than leaving it as a clean install and reinstalling your personal stuff and programs after ?
FreeCat:
Howdy Boggin,
Thanks for your concern. I had Dell service for years in the past, but this service is with Aventis Systems out of Atlanta Ga. Sorry if I confused you about that.
Well, the system has not yet come back. I spoke with them on Friday (13th) and they said that motherboad has all the correct voltages and is OK. They still have not gotten the 2 AMD W7000 display cards to work together. When the machine left, one worked fine. I am hoping to hear from them today or tomorrow that they replaced the bad W7000. I will keep you informed.
Boggin:
Perhaps you should have stayed with Dell.
Is this the first time you have used Aventis ?
FreeCat:
Yes, first time with Aventis. Unfortunately, I thought I renewed the Dell but I renewed another Dell machine so the service on the T7500 lapsed and they would not renew it when I realized this in checking with them when I was moving from NY to FL. So, I choose Aventis based on approval / authiorization by Dell. They seem to be OK except for sending the machine back to the wrong address and not anchoring the video card (LOL). I am keeping toes crossed on this here.
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