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Windows 7 Ult 64 bit trapped by BSD and can not get out.

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Boggin:
I've had a reply back regarding your MBAM report and it would appear that you could have serious infections and the advice is as in the reply I got - they may also be able to determine what is legitimate and not of those PuPs.

I have had a look and mirc32.exe is a Trojan (bottom of second attached screenshot).  The rest of them, that I can see (there 627 detections most of which I cannot see) seem to be legitimate PUPs, mostly adware and junk.  Given the presence of a Trojan on the computer, I would strongly recommend that the user join Bleeping Computer and follow the instructions at this link to open a topic in the Viruses, Trojans, Spyware, and Malware Removal Logs Forum: https://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/.

With that many detections, it is probable that the computer is seriously infested and the user could be at risk of having a keylogger and other more nefarious malware infecting his/her computer.  Unfortunately, I will not be able to assist him, as I have seven open logs over there right now and two Juniors about to start Junior Exercise 1 that I teach.  The backlog, as of yesterday, was not that bad and he should receive a reply in two or three days at the most.

FreeCat:
Ok, I deleted the BAD malware at the bottom of page two and noticed the computer was slow after running MalwareBytes.  Before deletion, I saved as text the list of the 627 items.  Attached here.

I am not sure if there is another log.

However, MalwareBytes said must restart to complete removal.  On restart Windows "desktop" comes back ut it is totally black.  Mouse moves around screens.  Did restart a second time.  Same thing.  So, I restarted in Safe Mode.  Same thing.  mouse moves.  Black desktop.

Ut Oh.  :(

FreeCat:
Boggin, JohnC in Bleeping said:  Posted Today, 01:51 PM

Tap F8 for advanced boot options and select Use Last Known Good Configuration. Does that work?

And this worked.  I have regular desktop back and it seems to work.  But, afraid to try Opera and afraid that black screen stuff may come back.

One thing I may not have mentioned:  Windows Backup said "Drive H is not connected"  However it is clearly present as seen in Windows explorer and in Disk Management app; I can read and write to it.

Boggin:
Using LKGC could have put that Trojan back onto the machine, but I'd stick with Bleeping Computer until your machine is infection free and that may resolve the HDD problem, but one thing at a time.

I'll leave your other thread for the time being.

Boggin:
It would seem that you have opened a thread in the BSOD section and duplicated your query about system image not recognising your separate internal HDD.

Go back to my Reply #175 and follow the instruction in there where your machine can then be checked for malware.

If your machine is infected then that can have an adverse effect on its running and may/not be the cause of Windows not recognising that internal HDD.

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