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Windows 7 Ult 64 bit trapped by BSD and can not get out.
FreeCat:
OK, boggin,
I ran SURT.
It just --- sort of --- installs.
And the CBS log looks like this (3-27 is the first one):
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-03-27 15:42
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 MSDTC.LOG amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
Summary:
Seconds executed: 1003
Found 1 errors
CSI Payload File Missing Total count: 1
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-03-29 10:42
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1091
No errors detected
===
However, Windows update still gives the message:
Error(s) found:
Code 80070422
I tried SFC /Scannow, and I got the message "Windows Resource Protection could not start the repair service."
What should I try next?
Boggin:
Let's try again - didn't realize you had posted two Checksur logs.
Can you boot up with your install disk and navigate to the Install screen and click on Repair your computer and select Command Prompt.
At the prompt enter bcdedit |find "osdevice" and using that partition letter instead of the X I have exampled, enter -
sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows
For clarity, that's a Pipe symbol before find and note the space before each /
FreeCat:
OK, Boggin. I ran the repair exactly as you specified. It said that it would take a while; it did.
At the end, the final message was "System has no integrity problems."
OK, so what is next, Boggin. And, thanks for you help.
Boggin:
See if a sfc /scannow will now run in normal mode and if it does without reporting it is unable to repair some files, try your updates again.
If they still fail, then post the error code.
If the sfc /scannow still fails to run then go into Event Viewer to see what that reports.
FreeCat:
Well, Windows comes up (pretty fast) but there is a black desktop; the mouse moves around but can not get task bar or task manager with Ctrl-alt-Del.
I shut if off and tried again and had the option for safe mode, etc. I choose normal again and same thing happened: black desktop and mouse.
What do you suggest, Boggin?
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