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System Restore etc
marineraussies:
Hello,
I am not a computer type person, so please bear with me. I have an HPNotebook Laptop Windows 10-I have no volume in my videos ...I have volume (noises) in the computer itself. This is the 2nd time I have lost the audio. I fiddled around with everything I oculd find that said sound/audio etc and somehow fixed it the first time. (don't ask me how I did it). However, it has gone mute once more. I have tried everything.. ..hours...to restore it. Nope, Nada. I have tried the system restore and that created another problem. It will not restore. I get an error message that states: )x8007025d saying that it did not complete. (I have this same issue on my desktop Dell (windows10). So I could not go back to a previous time with hopes of getting audio back. I went into the control panel and into anything audio I could find again..and found one issue that I cannot find a driver for without giving up my first born so to speak: Device ROOT\MEDIA\0000 requires further installation. & another one:Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C80C1&REV_1000\4&15e25285&0&0001 requires further installation.
I don't know if these messages mean it is the problem with the audio or not.
So I basically have a 2 in 1...the fix to either one would be awesome as I am at my wits end. Thank you
PS...I am a layperson and not to savvy on computer talk
Boggin:
Putting the VEN & DEV number into a PCI Database that was in your PM didn't come up as a Realtek device but a Google search on it did.
Check the box to accept and click on Next then you can use the first or second option depending if you are using 32 or 64 bit at http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
When you get a restore point fail then retry in Safe Mode as it's invariably your antivirus program that is blocking it.
marineraussies:
Thank you very much...I will give that a try :)
marineraussies:
Hello again...I installed that link...and still no audio...I probably am not doing something right.
I downloaded the 64 because that is what I have...rebooted etc.
No audio ...should I delete anything? Thank you for your previous help.
Boggin:
Did the driver install okay ?
Do you have a red cross on your speaker icon in the taskbar and have you checked to see what the volume level is if there isn't.
Right click on the Start button and select Control Panel.
If it isn't listed then click out of that then click on the Start button and type control panel and when it comes up, right click on it and select Pin to start.
Click out of that and right click on the Start button and select Control Panel.
To the right of Control Panel in the top bar, click on the arrow and select All Control Panel Items then double click on Realtek HD Audio Manager.
Click on Sound Effects then use the dropdown to select the mode you want and check the box for Loudness Equalization.
In the lower pane use the dropdown for the mode you want then click on OK.
I have mine set to Living Room and Live but I generally just watch BBC iPlayer.
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