Main Forum > General Computer Support
Cannot Update Firewall Settings or Start Win 10 Firewall
paulearley:
I am a new purchaser of Tweaking.com app. My windows firewall (Win 10) suddenly stopped running. The message is Windows Firewall is not using the recommended settings" with a button to "Use recommended settings." When I click the button, nothing happens. When I try to start Windows firewall, I come to this dialog box again. I ran the firewall repair in your tool, it did not fix the problem. I followed the problems in this thread: topic,1857.0.html but did not seem to have the same problems.
The error from Windows - System logs is: The Windows Firewall service terminated with the following service-specific error:
The data is invalid.
Any suggestions as to how to fix this?
Paul Earley
Here is the XML of the error, which is remarkably unhelpful:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-09-04T16:19:27.718032600Z" />
<EventRecordID>161027</EventRecordID>
<Correlation />
<Execution ProcessID="784" ThreadID="868" />
<Channel>System</Channel>
<Computer>PaulDev3</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">Windows Firewall</Data>
<Data Name="param2">%%13</Data>
<Binary>4D00700073005300760063000000</Binary>
</EventData>
</Event>
Boggin:
I assume you are using Windows Defender as your antivirus program ?
If you don't have a 3rd party antimalware scanner installed such as the free version of MBAM, then boot up into Safe Mode with Networking and download/run it.
https://www.malwarebytes.com/mwb-download/
Infections can take out Windows Firewall so you will need to determine that your system is infection free.
If it finds anything, reboot and then run the Windows Repair program again in Safe Mode with Networking, as it cannot repair items damaged by malware while the infection is still present.
If that doesn't find anything, do you have any restore points that will take your system back to before this error occurred ?
paulearley:
I am using Windows Defender as my primary Virus Protection, but run the free version of Malwarebytes monthly. The most I have ever had were some PUPs. At your advice, I restarted in Safe Mode and ran it again -- found nothing.
I ran the full Tweaking utility and it seemed to remove restore points so I have none to fall back on.
The error seemed to have arrived after a Windows Update, but I am not sure.
Thanks for the troubleshooting directions -- next steps?
Paul Earley
Boggin:
I have a series steps that will do it for Win 7 but don't know if they will apply to Win 10.
I'm not sure why WR would have removed your restore points.
Open the program in Safe Mode with Networking and click on Backup Tools.
Click on Restore under Registry backup then click on Restore Registry then use the dropdown to select the first back up to before you first ran WR and then see if your restore points have been reinstated, but Win 10 has a habit of turning System protection off.
To see if it's enabled, open Windows Explorer - right click on This PC and select Properties then click on System protection to see if it is turned on.
Win 10 is updating all sorts of things and they don't always appear in Update History - just reliability history, but to see if it's listed in Update history, go Start - click on the Settings cog and then on Update and Security - Windows Update and then on Update history.
If a recent one is listed, click on Uninstall Updates then put its KB number into the top right search box and when it comes up, right click on it and select Uninstall.
I'm not sure if a repair install would fix this as it depends upon what took it out.
Does Event Viewer give an Event ID number for it ?
paulearley:
Sorry about the delay in responding. First I need to correct a slightly negative comment and make apology. The comment "I ran the full Tweaking utility and it seemed to remove restore points so I have none to fall back on" was inaccurate. I DID lose all my restore points but looking back this was due to some other supposed repair tool that did nothing but DID remove all of my Update history AND my restore history. Ugh!
I am unable therefore to do any type of restore, but I do have System Protection ON (history deleted as noted above!)
So I am stuck. In the meantime, I have downloaded and installed ZoneAlarm firewall in the meantime. I would really prefer to go back to Windows firewall if I can.
Any further suggestions as to how to get the windows firewall working?
To reiterate, my initial problem is I cannot start Windows Firewall. When I do to the Firewall settings in Control Panel I get the message: "Windows Firewall is not using the recommended settings" with a button to "Use recommended settings." When I click the button, nothing happens. When I try to start Windows firewall, I come to this dialog box again.
Navigation
[0] Message Index
[#] Next page
Go to full version