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External links take long to load [SOLVED]
grimley:
Here's one that has me stumped: external links in email messages, in software windows, etc. take about 30 seconds to cold start my browser and / or open a new tab if the browser is open.
Fresh Windows 10 install (post October Creators' Update).
16 GB memory - i5-8400 CPU - fast system.
Chrome installed as default browser.
Same slow behavior with Internet Explorer when it is selected as default.
When a link is clicked in an Outlook message (Office 365), a "program working dot chase" can be seen at the very top of the message, under the ribbon.
(Tweaking util installed after this behavior was detected - speed tweaks applied; no change.)
Any ideas?
Thanks.
Boggin:
Can you right click on the taskbar and open Task Manager to see if anything is hogging the CPU.
Click on CPU and that will sort to highest user first - you can do the same for Memory to see which is hogging the memory if that is high as well.
If it's a service host under the CPU then right click on it and select Go to details then right click on what has been highlighted and select Go to services where the culprit will be highlighted.
Slow opening of links can sometimes be resolved by opening a Command Prompt (Admin) and entering -
netsh winsock reset
shutdown /r /t 00
Then see what things are like after the reboot.
I don't know Outlook or Office 365 but in Programs and Features you can usually right click on MS programs and select Repair which may resolve for that.
Go Start - type appwiz.cpl and press enter and that will take you to Programs and Features.
grimley:
Thank you for the reply.
Nothing hogging the CPU and no unusual service activity (per the resource monitor). The delay is consistent: about 30 seconds. Persists after Winsock reset and in safe mode - regardless of browser set as default and origin of external link (email, software window, etc.). An Outlook repair has been attempted as well.
Stymied.
Boggin:
Can you go Start - type %temp% and press enter and see if there's a build up of files.
If there are, press CTRL+a to highlight and then CTRL+d to delete - confirm - check the box and click on Skip.
I have a laptop that's isn't working as well as it was before the FCU but haven't been able to nail anything down yet.
grimley:
Cleared folder. No difference. Thank you again.
I too have a laptop which has been acting strangely since the October update - desktop icons don't stay put, among other things; the fresh install (desktop) and the incremental update (laptop) behave in the same way with respect to applications that are running when a restart is initiated. The system restarts running apps upon reboot as if it were waking.
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