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SOLVED Runtime Broker.exe App error

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Boggin:
Can you disconnect from the Internet and uninstall first one of those additional updates and then the other after checking doing so resolves the problem.

If you have a MS account then you can use the Feedback if you find that one of these updates is the cause.

utbas1953:
Hi Boggin, I do have an MS account (outlook) but when I attempt to enter it whilst in safe mode an error comes up. I do not have the account installed on this laptop but initially have it on the desktop when I set it up from new. I do not know how to install it on this laptop but did think I would have been able to enter and succeed whilst in safe mode.

Boggin:
Does the laptop not work in normal mode ?

You won't be able to access Installed Updates in Safe Mode to uninstall them.

However, you will be able to use your restore points in Safe Mode to go back to before those two updates if the machine doesn't work in normal mode, providing the FCU didn't disable System protection.

I'm not into Outlook so don't know how that works, regarding Safe Mode.

utbas1953:
Yes, the computer works in normal mode as I did initially uninstall the two updates after the Fall Creator but MS within a few minutes reinstalled them. I shall do as you say and uninstall them again whilst offline and will let you know of the outcome. Thanks.

utbas1953:
Hello Boggin. It made no difference so I went back online and into safe mode whereupon updates were being installed. Partway through a message saying all update could not be installed appeared and appeared to roll back. When this had finished I checked the updated list and saw that only the security update had been reinstalled. I ran Belarc which said that all updates had been installed.  All my previous restore points were wiped out so have nothing to go to rollback to the previous version of W10.

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