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Microsoft Solitaire Collection

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William Cook:
When I click on Microsoft solitaire collection it starts loading then just "goes away".  I can do this over and over.  This occurred after I did an F8 tweaking com run thru.  Repeated this a couple of times, no help.
Should I try contacting Microsoft or can you help?
Win10 pro 64 1709
os build 1629998
tweakingcom pro

Boggin:
I've ran the repair program on my Win 10 and my Klondike still works fine.

I use Win 10 Home x64 1709 16299.64

Can you open the repair program and use it to boot into Safe Mode with Networking, open the repair program and use the Registry Restore option.

If you've run the program a few times then you will need to use the dropdown to select the earliest back up and then hit Restore now and see if that reinstates it.

Why did you need to run the repair program ?

Boggin:
Hi William - an update on this.

I've run 4.0.10 on my Win 10 laptop and have gotten the same problem as you.

I've passed this on along with a copy of the Error event in Event Viewer and hopefully Shane will be able to rectify whatever is causing this.

I didn't include all of the repairs, leaving out the App Store, Network, Recycle Bin, Snipping Tool, CD/DVD and Win 8/10 Component Store repairs.

Boggin:
Disappointingly the repair programs' registry restore did not reinstate Solitaire.

I have since opened a Command Prompt (Admin) and ran the following cmds, neither of which has reinstated Solitaire.

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

While I can easily restore mine as I created a system image before running WR, the next step would be to perform a repair install which doesn't affect your personal stuff or 3rd party programs, but will need install media for this.

It's too late for me to do this as it's about 11.30pm here in the UK and it takes a few hours to complete and I don't like leaving my laptop on overnight - so it will be a job for in the morning.

If you haven't already created install media, you can do at https://www.microsoft.com/en-gb/software-download/windows10 after reading the instructions as the steps differ depending upon whether you want to use a DVD or an USB.

When you have crested the media, open Windows Explorer - This PC and with the media inserted and recognised in its drive, double click on it.

If using a DVD this will start the process but if using an USB, that will open the files where you'll either need to double click on setup Application or right click on that and select Run as administrator.

There's initially a little user input but then it will get on and do its thing.

I normally Ethernet connect for this as hopefully it won't takes as long to download the updates during the process.

Boggin:
If you haven't performed a repair install then you can save yourself some time as it didn't reinstate Solitaire for me.

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