Main Forum > General Computer Support

Computer will not load or go into safe mode

<< < (2/7) > >>

Boggin:
Not having had any personal experience with an UEFI BIOS I can only go with what Google tells me.

Have you created the Win 10 install disk or USB and tried to boot up with it ?

I've had some success with a Kaspersky Recue Disk in dealing with a black screen.

https://support.kaspersky.co.uk/viruses/rescuedisk

That may boot up without having to change anything other than the Boot order.

When I've used it, albeit on an older MBR BIOS, I used the graphics mode and Ethernet connected for it to update its Definitions.

When it has completed its scan, remove the disk and reboot to see if the machine will boot up normally.

For a reason that I don't know, it seems to have some repair properties.

Win 10 has another method for getting into recovery mode and that is to switch the machine on and then power shut it down three times, although normally you would shut it down when it got to POST but you aren't getting that far, but I'd go for a scan with Kaspersky first if it will boot up with it.

Siver12:
I have a disk for that however I cant seem to get it to load up a disk. So what do yiu mean by graphics mode? And did you use a disk or useb. Thanks

MIke

Boggin:
I used a disk.

Were you able to change the boot order in the BIOS ?

When I used it, there was an option to use either graphics mode so that you have an UI to click on or a sort of a command line mode from memory.

Siver12:
I'd have to look at it again. I''l try now and get back to you. Thanks so much

Siver12:
So I'm still not having any luck booting up Kaspersky Rescue Disk or the Media Creation Disk. I'm going to keep googling it and see what I find. I may have to bring it to someone. Thanks for your help.

Mike

Navigation

[0] Message Index

[#] Next page

[*] Previous page