Main Forum > General Computer Support
Store app missing with all other windows store apps
Sme:
I tried both methods-once with updates and once without updates (selecting 'not right now' option) both giving blackscreen.
I have attached the device manager pics and here is the log:
MiniToolBox by Farbar Version: 17-06-2016
Ran by A (administrator) on 10-03-2018 at 09:02:07
Running from "C:\Users\A\Desktop"
Microsoft Windows 10 Pro (X64)
Model: Manufacturer:
Boot Mode: Normal
***************************************************************************
=========================== Installed Programs ============================
7-Zip 18.01 (x64) (HKLM\...\7-Zip) (Version: 18.01 - Igor Pavlov)
Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 18.009.20044 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 4.0.0.185 - Adobe Systems Incorporated)
Adobe Illustrator CC 2017 (HKLM-x32\...\ILST_21_0_0) (Version: 21.0.0 - Adobe Systems Incorporated)
Adobe InDesign CC 2017 (HKLM-x32\...\IDSN_12_0_0) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop (HKLM\...\{9B08B2EC-C82E-4D24-A3E0-57646E2CE480}) (Version: 1.0.0000 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CC 2017 (HKLM-x32\...\PHSP_18_0_1) (Version: 18.0.1 - Adobe Systems Incorporated)
DisplayDriverAnalyzer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_DisplayDriverAnalyzer) (Version: 391.01 - NVIDIA Corporation) Hidden
ESET Security (HKLM\...\{3EB22EED-2263-4174-9F36-09BD15A7AEF8}) (Version: 11.0.159.5 - ESET, spol. s r.o.)
FontBase 2.4.0 (only current user) (HKCU\...\ffc1e284-e25b-515d-b453-93eb9fe955eb) (Version: 2.4.0 - Dominik Levitsky Studio)
Free Download Manager (HKLM\...\{43781dff-e0df-49ce-a6d2-47da96a485e7}}_is1) (Version: 5.1.34.6924 - FreeDownloadManager.ORG)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 64.0.3282.186 - Google Inc.)
Google Input Hindi (HKLM\...\GoogleInputHindi) (Version: - Google Inc.)
Google Input Marathi (HKLM\...\GoogleInputMarathi) (Version: - Google Inc.)
Google Input Tools (HKLM\...\GoogleInputFramework) (Version: - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
HP Deskjet 2520 series Basic Device Software (HKLM\...\{1781B10B-A30B-4D72-BCC1-0666963E1092}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
Microsoft Office Professional Plus 2016 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 16.0.7870.2024 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visio Professional 2016 - en-us (HKLM\...\VisioProRetail - en-us) (Version: 16.0.7870.2024 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
NVIDIA 3D Vision Driver 391.01 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 391.01 - NVIDIA Corporation)
NVIDIA Graphics Driver 391.01 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 391.01 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.36.6 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.36.6 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.7870.2024 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.7870.2024 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.7668.2066 - Microsoft Corporation) Hidden
Opera Stable 51.0.2830.40 (HKLM-x32\...\Opera 51.0.2830.40) (Version: 51.0.2830.40 - Opera Software)
SHAREit (HKLM-x32\...\www.ushareit.com_is1) (Version: 4.0.6.177 - SHAREit Technologies Co.Ltd)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{BF492E7F-BD3F-4F33-932A-1DD0891968B0}) (Version: 2.13.0.0 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.6 - VideoLAN)
Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden
Windows Setup Remediations (x64) (KB4023057) (HKLM\...\{5534e02f-0f5d-40dd-ba92-bea38d22384d}.sdb) (Version: - )
========================= Devices: ================================
Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0103\3&11583659&0
Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid
Device ID: HID\VID_413C&PID_2113&MI_00\8&1662B484&0&0000
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C01\1
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C01\A
Name: Root Print Queue
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\PRINTQUEUES
Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#00000035B5F89A00
Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: volmgr
Device ID: ROOT\VOLMGR\0000
Name: Memory Controller
Description: Memory Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_00368086&REV_02\3&11583659&0&00
Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#00000053020B1E00
Name: Fax
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{69DE8A38-460F-452A-8D4B-B558E3623529}
Name: Microsoft Basic Display Driver
Description: Microsoft Basic Display Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard display types)
Service: BasicDisplay
Device ID: ROOT\BASICDISPLAY\0000
Name: NVIDIA GeForce GT 610
Description: NVIDIA GeForce GT 610
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: nvlddmkm
Device ID: PCI\VEN_10DE&DEV_104A&SUBSYS_622219DA&REV_A1\4&1A70024A&0&0008
Name: Headphones (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.0.00000000}.{143B676B-F04F-49F1-AEAE-063303C038C8}
Name: Microsoft IPv4 IPv6 Transition Adapter Bus
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\IP_TUNNEL_VBUS\IP_TUNNEL_DEVICE_ROOT
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
Device ID: USB\VID_8087&PID_0020\5&18B09046&0&1
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: SWD\IP_TUNNEL_VBUS\TEREDO_TUNNEL_DEVICE
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_413C&PID_2113&MI_00\7&2C178F2C&0&0000
Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000
Name: Microsoft Virtual Drive Enumerator
Description: Microsoft Virtual Drive Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000
Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0B00\4&1CD76FF3&0
Name: Microsoft Storage Spaces Controller
Description: Microsoft Storage Spaces Controller
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: spaceport
Device ID: ROOT\SPACEPORT\0000
Name: SanDisk Cruzer Force USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN_SANDISK&PROD_CRUZER_FORCE&REV_1.27\4C530006050505118241&0
Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0000\4&1CD76FF3&0
Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard port types)
Service: Serial
Device ID: ACPI\PNP0501\1
Name: Microsoft Kernel Debug Network Adapter
Description: Microsoft Kernel Debug Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: kdnic
Device ID: ROOT\KDNIC\0000
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT1
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_10DE&DEV_0E08&SUBSYS_622219DA&REV_A1\4&1A70024A&0&0108
Name: Printer Port Logical Interface
Description: Printer Port Logical Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: LPTENUM\MICROSOFTRAWPORT\5&7177E35&0&LPT1
Name: Send To OneNote 2016
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{4BF4823A-F426-4A49-8D06-AB88D7A3B0D5}
Name: ESD-ISO
Description: Cruzer Force
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: SanDisk
Service: WUDFWpdFs
Device ID: SWD\WPDBUSENUM\_??_USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_FORCE&REV_1.27#4C530006050505118241&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_413C&PID_2113&MI_01\7&2C178F2C&0&0001
Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0200\4&1CD76FF3&0
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&12592C19&0
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Description: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_00368086&REV_06\3&11583659&0&E8
Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000
Name: LPC Controller
Description: LPC Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv
Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_00368086&REV_06\3&11583659&0&F8
Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
Device ID: HID\VID_1BCF&PID_0007&COL01\7&12950362&0&0000
Name: Microsoft Radio Device Enumeration Bus
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\RADIO\{3DB5895D-CC28-44B3-AD3D-6F01A782B8D2}
Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000
Name: Intel(R) 82578DC Gigabit Network Connection
Description: Intel(R) 82578DC Gigabit Network Connection
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: e1iexpress
Device ID: PCI\VEN_8086&DEV_10F0&SUBSYS_00368086&REV_06\3&11583659&0&C8
Name: Generic Non-PnP Monitor
Description: Generic Non-PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
Device ID: DISPLAY\DEFAULT_MONITOR\5&3543D223&0&UID4865
Name: PCI Express Root Complex
Description: PCI Express Root Complex
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: ACPI\PNP0A08\0
Name: PCI-to-PCI Bridge
Description: PCI-to-PCI Bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00368086&REV_A6\3&11583659&0&F0
Name: Adobe PDF
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Adobe
Service:
Device ID: SWD\PRINTENUM\{FF793BED-F0FF-48B0-8424-8D33B291B76C}
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_00368086&REV_06\3&11583659&0&D8
Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService
Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_80860036&REV_1002\4&29B2D71F&0&0001
Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0
Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: HTREE\ROOT\0
Name: Intel(R) Management Engine Interface
Description: Intel(R) Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service:
Device ID: PCI\VEN_8086&DEV_3B67&SUBSYS_00368086&REV_06\3&11583659&0&B3
Name: Microsoft Basic Render Driver
Description: Microsoft Basic Render Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BasicRender
Device ID: ROOT\BASICRENDER\0000
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C01\1C7
Name: New Voume
Description: ST3500418AS
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Microsoft
Service: WUDFWpdFs
Device ID: SWD\WPDBUSENUM\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#0000001869E61600
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_413C&PID_2113\6&8CA65F9&1&4
Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C04\4&1CD76FF3&0
Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\FIXEDBUTTON\2&DABA3FF&1
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\10
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\2E
Name: Intel(R) Management Engine Interface
Description: Intel(R) Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: HECIx64
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_00368086&REV_06\3&11583659&0&B0
Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_1BCF&PID_0007&COL02\7&12950362&0&0001
Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR
Device ID: USB\VID_0781&PID_557D\4C530006050505118241
Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0800\4&1CD76FF3&0
Name: Microsoft XPS Document Writer
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{E4ED98F9-1534-40F6-A846-F5958301B366}
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
Device ID: USB\VID_8087&PID_0020\5&246D2E26&0&1
Name: Microsoft GS Wavetable Synth
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\MICROSOFTGSWAVETABLESYNTH
Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0C\AA
Name: Standard SATA AHCI Controller
Description: Standard SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Standard SATA AHCI Controller
Service: storahci
Device ID: PCI\VEN_8086&DEV_3B22&SUBSYS_00368086&REV_06\3&11583659&0&FA
Name: PCI-to-PCI Bridge
Description: PCI-to-PCI Bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_00368086&REV_02\3&11583659&0&08
Name: ATA Channel 0
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
Device ID: PCIIDE\IDECHANNEL\4&19C52DC8&0&0
Name: ATA Channel 1
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
Device ID: PCIIDE\IDECHANNEL\4&19C52DC8&0&1
Name: ST3500418AS
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: SCSI\DISK&VEN_&PROD_ST3500418AS\4&6A1B738&0&030000
Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#0000001869E61600
Name: NDIS Virtual Network Adapter Enumerator
Description: NDIS Virtual Network Adapter Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisVirtualBus
Device ID: ROOT\NDISVIRTUALBUS\0000
Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:
Device ID: HID\VID_413C&PID_2113&MI_01&COL02\8&D74893E&0&0001
Name: Microphone (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.1.00000000}.{35BEA0FA-F2D1-4177-8964-5BD4D5FD1C69}
Name: HID-compliant system controller
Description: HID-compliant system controller
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_413C&PID_2113&MI_01&COL01\8&D74893E&0&0000
Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_FORCE&REV_1.27#4C530006050505118241&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_1BCF&PID_0007\6&8CA65F9&1&6
Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#0000000000007E00
Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0100\4&1CD76FF3&0
Name: Microphone (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.1.00000000}.{209E9EDA-1FF0-4DB0-B405-174DCC309D46}
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Description: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_00368086&REV_06\3&11583659&0&D0
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\E11
Name: New Volume
Description: ST3500418AS
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Microsoft
Service: WUDFWpdFs
Device ID: SWD\WPDBUSENUM\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#00000035B5F89A00
Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000
Name: Virtualization Engine Controller
Description: Virtualization Engine Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_00368086&REV_06\3&11583659&0&FB
Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: NVHDA
Device ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_001C&SUBSYS_19DA6222&REV_1001\5&19BDDE85&0&0001
Name: Standard Dual Channel PCI IDE Controller
Description: Standard Dual Channel PCI IDE Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: pciide
Device ID: PCI\VEN_8086&DEV_3B66&SUBSYS_00368086&REV_06\3&11583659&0&B2
Name: Digital Audio (S/PDIF) (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.0.00000000}.{786E8C51-5323-4562-AB3C-3C3AC2967A4B}
Name: Microsoft Print to PDF
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{69B2D6B1-A02A-4B7D-B4E5-03798276D8E7}
Name: SONY DVD RW DRU-880S
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Device ID: SCSI\CDROM&VEN_SONY&PROD_DVD_RW_DRU-880S\4&6A1B738&0&010000
Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
Device ID: ROOT\SYSTEM\0000
Name: Speakers (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.0.00000000}.{E4B576F9-3AEB-4872-A78B-32D133510CFA}
Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus
Device ID: ROOT\RDPBUS\0000
Name: New Volume
Description: ST3500418AS
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Microsoft
Service: WUDFWpdFs
Device ID: SWD\WPDBUSENUM\{1BDB76C0-0B5B-11E7-B422-806E6F6E6963}#00000053020B1E00
Name: ECP Printer Port (LPT1)
Description: ECP Printer Port
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard port types)
Service: Parport
Device ID: ACPI\PNP0401\4&1CD76FF3&0
Name: Speakers (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.0.00000000}.{89AEBB4D-5103-4CDC-B6CC-D38715F9E2FC}
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&3575A7EB&0
Name: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_37_-_INTEL(R)_CORE(TM)_I3_CPU_________530__@_2.93GHZ\_1
Name: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_37_-_INTEL(R)_CORE(TM)_I3_CPU_________530__@_2.93GHZ\_2
Name: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_37_-_INTEL(R)_CORE(TM)_I3_CPU_________530__@_2.93GHZ\_3
Name: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_37_-_INTEL(R)_CORE(TM)_I3_CPU_________530__@_2.93GHZ\_4
**** End of log ****
Boggin:
I was wondering why you had two Intel Management Engine Interfaces, although they are slightly different.
Name: Intel(R) Management Engine Interface
Description: Intel(R) Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service:
Device ID: PCI\VEN_8086&DEV_3B67&SUBSYS_00368086&REV_06\3&11583659&0&B3
Name: Intel(R) Management Engine Interface
Description: Intel(R) Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: HECIx64
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_00368086&REV_06\3&11583659&0&B0
From a Google on your GeForce GT 610 I've noticed that some have had problems with this GPU and Win 10, but I think that was early days when MS had created their own drivers for it and they then had to work with NVIDIA to get it right.
Nothing stands out for me as to why you should be getting a black screen - did you create a bootable USB for your current version from that link I'd posted ?
Sme:
Yes i had iso for my very version from which i created bootable usb. Opening a photo with Windows photos app gives a dim screen and later "remote procedure failed" error. Also when i open video in vlc player, the screen goes dim for 2 seconds.
Is it something to do with Intel Management Engine or something else.
I did had problems with display drivers when Windows 10 was newly launched but none later.
Can you make out anything from CBS log if i send it to you?
Boggin:
What have you used to create the CBS log ?
I won't have time to work my way through it just yet as I'll be going out shortly and they can be quite long and sometimes meaningless except to Windows experts, but I can ask my Support to have a look at it if nothing stands out for me - but it may not be until Monday that I would get a reply.
Sme:
I used sfc /scannow. Anyway i have attached it. Please let me know if anything can be done.
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