AdwCleaner 7.1 & 7.1.1 new version

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Boggin:
You can also get an installer problem where you can't install anything - that is why I asked that question.

Angelika:
This is not an installer, only a portable version... the problem does not occur when the program is started.
The problem only occurs when loading modules. Click "Scan Now"

Angelika:
.

Angelika:

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DebugDiag Analysis Report

Dumps:
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Rules:
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Error

0

Warning

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Information

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Notification

Analysis Summary

Error

Description Recommendation

In adwcleaner_7.1.0.0.exe.7864.dmp the assembly instruction at msvcrt!memcpy+5a in C:\Windows\SysWOW64\msvcrt.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x01a7c000 on thread 10
Please follow up with the vendor Microsoft Corporation for C:\Windows\SysWOW64\msvcrt.dll

The following threads in adwcleaner_7.1.0.0.exe.7864.dmp are blocked by an unhandled exception

( 10 )

7,69% of threads blocked (1 threads)

Please see the Recovered Call Stack for thread 10 based on the restored exception and context record passed to the exception filter.

Analysis Details

CrashHangAnalysis

Report for adwcleaner_7.1.0.0.exe.7864.dmp

Type of Analysis Performed Combined Crash/Hang Analysis
Machine Name
Operating System Windows 7Service Pack 1
Number Of Processors
Process ID 7864
Process Image C:\Users\***\Downloads\adwcleaner_7.1.0.0.exe
Command Line "C:\Users\***\Downloads\adwcleaner_7.1.0.0.exe"
System Up-Time 00:00:00
Process Up-Time 00:00:12
Processor Type X86
Process Bitness 32-Bit

Top 5 Threads by CPU time

Note - Times include both user mode and kernel mode for each thread
Extended thread information (including thread CPU times) is unavailable in this dump

CLR Information

Thread Report

•Thread 2
•3
•7
•12

4 Threads (30% of all threads) have this same call stack.
Note: Grouping of identical threads can be disabled in the 'Preferences' tab of the Analysis Options

Thread 2 - System ID 7468

Thread 3 - System ID 5176

Thread 7 - System ID 4068

Thread 12 - System ID 6492

ntdll!NtWaitForWorkViaWorkerFactory+12
ntdll!TppWorkerThread+209
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

•Thread 5
•11

2 Threads (15% of all threads) have this same call stack.
Note: Grouping of identical threads can be disabled in the 'Preferences' tab of the Analysis Options

Thread 5 - System ID 1284

This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.

Thread 11 - System ID 4972

This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.

ntdll!ZwWaitForMultipleObjects+15
KERNELBASE!WaitForMultipleObjectsEx+100
kernel32!WaitForMultipleObjectsExImplementation+e0
user32!RealMsgWaitForMultipleObjectsEx+14d
adwcleaner_7_1_0_0+17e724
adwcleaner_7_1_0_0+14965f
adwcleaner_7_1_0_0+11c964
adwcleaner_7_1_0_0+8c9de1
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 0 - System ID 7136

This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.

ntdll!ZwWaitForMultipleObjects+15
KERNELBASE!WaitForMultipleObjectsEx+100
kernel32!WaitForMultipleObjectsExImplementation+e0
user32!RealMsgWaitForMultipleObjectsEx+14d
adwcleaner_7_1_0_0+17e724
adwcleaner_7_1_0_0+713954
adwcleaner_7_1_0_0+11939
adwcleaner_7_1_0_0+1199b
adwcleaner_7_1_0_0+8c0d1b
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 1 - System ID 4336

ntdll!ZwWaitForMultipleObjects+15
ntdll!TppWaiterpThread+32e
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 4 - System ID 2024

ntdll!ZwDelayExecution+15
KERNELBASE!SleepEx+65
KERNELBASE!Sleep+f
ole32!CROIDTable::WorkerThreadLoop+14
ole32!CRpcThreadCache::RpcWorkerThreadEntry+16
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 6 - System ID 7332

ntdll!ZwWaitForMultipleObjects+15
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 8 - System ID 1768

This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.

ntdll!NtWaitForSingleObject+15
KERNELBASE!WaitForSingleObjectEx+98
kernel32!WaitForSingleObjectExImplementation+75
adwcleaner_7_1_0_0+1bf2b4
adwcleaner_7_1_0_0+1bf3cc
adwcleaner_7_1_0_0+11c964
adwcleaner_7_1_0_0+8c9de1
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 9 - System ID 3768

ntdll!ZwRemoveIoCompletion+15
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b

Thread 10 - System ID 6892

This thread is blocked by an unhandled exception

ntdll!ZwWaitForMultipleObjects+15
KERNELBASE!WaitForMultipleObjectsEx+100
kernel32!WaitForMultipleObjectsExImplementation+e0
kernel32!WaitForMultipleObjects+18
kernel32!WerpReportFaultInternal+186
kernel32!WerpReportFault+70
kernel32!BasepReportFault+20
kernel32!UnhandledExceptionFilter+1af
ntdll!__RtlUserThreadStart+62
ntdll!_RtlUserThreadStart+1b
Could not restore the exception information passed to the exception filter. Crash analysis unavailable.

Well-Known COM STA Threads Report

STA Name

Thread ID

Thread Status

Call Status

Main STA 0 In-Call (bad symbols) not fully resolved and may or may not be a problem. Further analysis of this thread may be required

Exception Information

MSVCRT!MEMCPY+5AIn adwcleaner_7.1.0.0.exe.7864.dmp the assembly instruction at msvcrt!memcpy+5a in C:\Windows\SysWOW64\msvcrt.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x01a7c000 on thread 10

Module Information

Image Name: C:\Windows\SysWOW64\msvcrt.dll Symbol Type: PDB
Base address: 0x00905a4d Time Stamp: Fri Dec 16 08:45:38 2011
Checksum: 0x00000000 Comments:
COM DLL: False Company Name: Microsoft Corporation
ISAPIExtension: False File Description: Windows NT CRT DLL
ISAPIFilter: False File Version: 7.0.7601.17744 (win7sp1_gdr.111215-1535)
Managed DLL: False Internal Name: msvcrt.dll
VB DLL: False Legal Copyright: Â© Microsoft Corporation. All rights reserved.
Loaded Image Name: msvcrt.dll Legal Trademarks:
Mapped Image Name: c:\symbols\msvcrt.dll\4EEAF722ac000\msvcrt.dll Original filename: msvcrt.dll
Module name: msvcrt Private Build:
Single Threaded: False Product Name: MicrosoftÂ® WindowsÂ® Operating System
Module Size: 688 KBytes Product Version: 7.0.7601.17744
Symbol File Name: c:\symbols\msvcrt.pdb\F1D253F9555C46DF8076400A52B3A9292\msvcrt.pdb Special Build: &

Analysis Rule Summary

Rule Name Status Details

CrashHangAnalysis - v (2.2.0.14) Completed

close

close

Table of Contents

CrashHangAnalysis

Report for adwcleaner_7.1.0.0.exe.7864.dmp

Top 5 Threads by CPU time

Thread Report

Well-Known COM STA Threads Report

satrow:
Are you using a clean, legit version of W7, your C:\Windows\SysWOW64\msvcrt.dll details (file size + Private/Special build) look odd? Check your version with VirusTotal please, give us the VT URL.

My C:\Windows\SysWOW64\msvcrt.dll details:

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