Main Forum > Tweaking.com Support & Help
Tweaking.com runs for 13 hours, stuck on #5 of 43
Boggin:
Can you try the reinstall in Safe Mode with Networking and check to see if Event Viewer has anything recorded.
Can you also see if Novabench will install to see if you have a wider problem - https://novabench.com/download
MS has a fixer for when programs cannot be installed which may be worth downloading and running -
https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
selster:
tweaking.com installed in safe mode, but when it loads, it stops at policy_cleanup.ext, and freezes. I don't know what event viewer is. And am trying the 2 other downloads you suggested. Thanks, Steve
Boggin:
Event Viewer is a record of various events that occur on your computer.
Go Start - type eventvwr and press enter.
When it opens ensure Event Viewer (Local) is highlighted in the left pane - if it isn't then click on it.
When it has read the data and you see Critical, Error etc. click on the name Error then on View All Instances of This Event in the lower right pane.
Each error is date and time stamped so that you can click on whatever has occurred as and when and then more info will appear in the lower pane.
Generally you would Google for the source and Event ID number to find a possible fix for the problem - some work - some don't.
selster:
what does tweaking.com frezzing at policy_cleanup.ext mean?
Boggin:
I don't know - how far into the program do you get that error message ?
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