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I moved to a different ISP and can not get my browser (even IE) to connect
FreeCat:
Howdy,
I have a vanilla W7 that has worked on my LAN and INTERNET at a NY location. I have moved to a FL location and the machine connects to my LAN (via my new NetGear INTERNET HUB) but I can not get a browser going. Yet I have another machine that I moved that does connect to the INTERNET.
What should I look for to determine the problem? Thanks in advance.
jraju:
Hi, Freecat,
What the troubleshooter error denotes. You start from there
Boggin:
Run a cmd prompt as an admin by going Start - type cmd - right click on cmd when it comes up and select Run as administrator - accept the UAC and enter these cmds -
netsh winsock reset catalog
netsh int ip reset resetlog.txt
ipconfig /release
ipconfig /renew
ipconfig /flushdns
ipconfig /registerdns
shutdown /r /t 00
and then see what it is like after the reboot.
FreeCat:
Howdy Boggin,
I did what you said and rebooted.
Here is CMD window text.
Problem persists (below)
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>netsh winsock reset catalog
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
C:\Windows\system32>netsh int ip reset resetlog.txt
Reseting Global, OK!
Reseting Interface, OK!
Restart the computer to complete this action.
C:\Windows\system32>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection 2 while it has its media
disconnected.
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::6871:14eb:524f:705%12
Default Gateway . . . . . . . . . :
C:\Windows\system32>ipconfig /renew
Windows IP Configuration
No operation can be performed on Local Area Connection 2 while it has its media
disconnected.
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::6871:14eb:524f:705%12
IPv4 Address. . . . . . . . . . . : 192.168.1.17
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
C:\Windows\system32>ipconfig /flushdna
Error: unrecognized or incomplete command line.
USAGE:
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] |
/showclassid6 adapter |
/setclassid6 adapter [classid] ]
where
adapter Connection name
(wildcard characters * and ? allowed, see examples)
Options:
/? Display this help message
/all Display full configuration information.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.
/showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter
.
/setclassid6 Modifies the IPv6 DHCP class id.
The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.
For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.
For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is
removed.
Examples:
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /allcompartments ... Show information about all
compartments
> ipconfig /allcompartments /all ... Show detailed information about all
compartments
C:\Windows\system32>ipconfig /registerdns
Windows IP Configuration
Registration of the DNS resource records for all adapters of this computer has b
een initiated. Any errors will be reported in the Event Viewer in 15 minutes.
C:\Windows\system32>
THEN I SHUTDOWN THE COMPUTER AND REBOOTED, but the problem perisists:
Boggin:
Sorry - my error.
The cmds are ipconfig /flushdns and ipconfig /registerdns
You normally get that error on the /renew cmd when you aren't wired up - nothing to worry about.
Go Start - type inetcpl.cpl and press enter then change your home page to either www.google.com (USA) or www.google.co.uk (UK) - Apply - OK - then try to open IE.
EDIT - going back to what I posted - it wasn't my error but your typo but I see you corrected it for one of the cmds.
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