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Getting error code: 0x80070002 updating Microsoft store apps
MSRadell:
--- Quote from: Boggin on June 23, 2018, 01:44:02 am ---I came across this article on another forum - https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out
While it deals with not being able to load apps - it has steps for setting the updates to automatic which may help.
--- End quote ---
Thanks for the articles and ideas. I checked in my update was actually set for automatic in the window store. Interestingly I also checked and all of mine Windows 10 system updates are fine and up-to-date, it's just the updates for items in the store that are not working.
Boggin:
These following cmds are really for Windows Update problems but could be related.
Open a Command Prompt (Admin) then copy & paste the cmds en bloc where they will auto run except perhaps for the last one where you will need to press enter.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Then enter shutdown /r /t 00 to effect an immediate reboot and then see how things go.
The SoftwareDistribution cmd will remove your update history but won't affect installed updates.
Reversing the cmds will reinstate the previous versions of Catroot2 and Software Distribution folders.
BTW - Did you try the fresh app install ?
EDIT - I'm shooting off for a few hours but will be back later.
MSRadell:
Thanks for the additional ideas. I ran through all the commands and the only thing that can function as expected was that when I tried to stop msiserver came back and said it was not running. When I started yet farther down the command list it did start okay however as I rebooted and the store didn't work again I checked and it wasn't running then either. I checked the "Services" and it was set to automatically start which is what I believe is supposed to be. I'm wondering if this somehow may be associated with my problem?
Boggin:
The msiserver is the Windows Installer service and that is default set to manual and not generally showing as Started.
Which service are you referring to that is set as Started and Auto ?
I can't find anything in Services that relates to the MS Store other than one for the store installer service and its default is also Manual and not showing as started.
If it is any of those listed in this article, you can click on them to reinstall.
https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html
MSRadell:
I actually used the Tweaking.com Windows Repair AIO to do a complete resetting of all service settings. That had no effect on the issue either. I found another article about how to remove and reinstall the Windows store went through that without any problems but I didn't have any affect either.
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