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Getting error code: 0x80070002 updating Microsoft store apps
MSRadell:
--- Quote from: Boggin on June 19, 2018, 02:37:35 pm ---Have you tried this troubleshooter to see if it's an install problem -
https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
--- End quote ---
No I hadn't tried that troubleshooter. I had run the troubleshooter that you find in Control Panel but not this one. However I just ran it and it didn't find anything and the problem still exists....
Boggin:
The fact that you've done a repair install and troubleshooters haven't found anything amiss would suggest the problem could lay with what you have on the computer.
Had you downloaded/installed anything immediately or recently prior to this happening ?
I assume you have already tried a clean boot or your restore points ?
Unfortunately, the store doesn't fully open in Safe Mode with Networking which would isolate all 3rd party programs, so a clean boot is the next best option.
While you say you don't or rarely use those apps - it's annoying that something doesn't work as it should.
MSRadell:
I haven't noticed it from occurring for a while so I don't have any restore points going back far enough. I did try a clean boot however like you suggested, and it also didn't make any difference.
It looks like I'm going to have to do a complete reinstall.
Boggin:
Which apps are you trying to update ?
MSRadell:
It's been a while since I updated anything in the store so there are actually 33 apps that the store says need to be update. I was actually trying to install a new app (ear trumpet) when I first noticed the problem.
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