Main Forum > General Computer Support
Getting error code: 0x80070002 updating Microsoft store apps
Boggin:
I was wondering if with the WPE disk in whether it was confused as to where the updates should go - but that has been dispelled as a theory.
Let's see if you still get the pending message after a cold boot.
Shutdown then remove the battery and AC and hold the power button in for about 30secs then put it back together and see if you get the same message without trying the updates first.
MSRadell:
Okay we just did the cold start, didn't see any changes. The troubleshooter came back saying the same thing and running it didn't make anything change either.
Boggin:
Okay - give me a couple of mins to assemble the manual steps for that dism cmd - in the meantime, create a restore point as there are some changes to make in the registry.
Boggin:
These cmds are again run from the cmd prompt in the advanced boot options.
Enter -
c:
cd C:\windows\winsxs
ren pending.xml pending.old
regedit
Highlight HKEY_LOCAL_MACHINE - click on File - Load Hive
When that opens browse to C:\windows\system32
Locate the following folder - C:\windows\system32\config\components and click on to select.
When you are prompted for a name, type offline_components
You will now see the key offline_components - expand the + then locate and delete the following subkeys -
HKLM\Offline Components\AdvancedInstallerNeedResolving
HKLM\Offline Components\PendingXmlIdentifier
Go back to the key Offline_Components - highlight it then go to File menu and select Unload Hive
Close up the registry sections and reboot.
From a Command Prompt (Admin) in normal Windows, enter -
net stop wuauserv
cd %systemroot%
ren SoftwareDistribution SoftwareDistribution.old
net start wuauserv
shutdown /r /t 00
and see if that has cleared the pending message.
MSRadell:
It's going to take until sometime this evening to be able to do this. I'll send you a reply as soon as we get it done.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version