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lost files

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qaz:
hi
win repairs says ive got 3 files missing so i cant run

any help appreciated

Missing File: Files\Permissions\10\windows.7z
Missing File: Files\registry_backup_tool\Codejock.Controls.Unicode.v17.2.0.ocx
Missing File: msinet.ocx

Boggin:
Have you ran an antimalware scan to check if your machine has been infected ?

Have you performed the pre steps of running a chkdsl /r and a sfc /scannow ?

Can you use Tweaking.com's uninstaller to remove the program and then download it again to see if you get the same error.

qaz:
hi
done all except chkdsl /r and a sfc /scannow. how can an new install help missing files
thanx

Boggin:
I think those missing files relate to the program, so an uninstall/reinstall may resolve - has it ?

To see what the chkdsk /r reported, open Event Viewer and ensure Event Viewer (Local) is highlighted in the left pane - if it isn't then just click on it.

When it has finished reading the data and you see Critical, Error etc. expand Windows Logs in the left pane - click on Application - Action/Find then type chkdsk or wininit into the Find box and press enter.

Cancel the Find box and read the log in the scrollable window below.

You are looking to see if it reports any KBs in bad sectors.

Also let us know what the sfc /scannow reports.

qaz:
yes a new instal worked...thanx. did a chhdisc [both checks plus repair] but could catch the report.

importantly  i have another problem u may be able to assist with if u have time. cant get linux or windows pe disc [made at Aomei backup site to restore Aomei images] to boot, but other disks are ok.

some error about communicating with the attached drive

is this correct connection pls: h/d to sata 0 and optical drive to sata 1 [nothing else]

thanx

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