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Internal Camera & Microphone

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Pricer:
I have a Toshiba laptop S55-A5275 and the internal camera & Microphone do not work. My OS
is Windows 10 version 1803. Tried to call my brother the other day via Skype but he could not
hear me. The last time I talk to him via Skype was in Jan 2018 and at that time it was working.
I need some help to correct or fix this problem. Thank you

Boggin:
It may have been because of the April update.

See if this article can help - https://windowsreport.com/camera-mic-access-issues-windows-10-april-update/

Pricer:
This did not help. If anyone has a solution to fox this problem please advise. If it is a
Microsoft update problem the only thing I can do is to wait until the fix it if they ever
do. Thanks

Regards
R :smiley:oss

Boggin:
It's most probably because of April's update given the time frame when you last used it.

All I can suggest is to contact MS - help with update problems are free.

Pricer:
Thanks I will try to contact MS to see if they can or will fix the problem.

Regards
Pricer :cheesy:

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