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Windows Repair killed my MS Office 365

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mecg:
Purchased and used 2 licenses of Windows Repair Pro on my 2 computers and now neither computer will run any of the MS Office 365 programs.  Repairing the Office installations fails.  Uninstalling them for a fresh install fails. 

I'm running up-to-date Windows 10 1809 Pro on one computer and Home on the other.  I followed all the rules and ran Windows Repair in Safe Mode and backed up everything before doing anything.  After discovering my Office programs won't run I've run sfc and dism and no errors.  Tried restoring the backed up registry, which was backed up before doing any tweaks with Windows Repair.  Nothing is working to get my Office programs back up and running.

I'm seriously not impressed.

Any clue as to what I need to do to fix this mess?

Boggin:
I'll pass this onto Shane, but can you look in Event Viewer to see if any Error is recorded with a date and time stamp shortly after trying to open Office.

Restoring with the registry back up should have put things back.

mecg:
Nope.  I've reimaged the hard drive on my main computer to get it to work correctly again (and be able to conduct business!) and managed to get Office uninstalled on the Windows 10 Home computer and am about to reinstall it, after uninstalling the Windows Repair Pro program - never to see the light of day in this office, again.

Please have the programmer contact me regarding a refund for both licenses, ASAP.  Failing that I will go through the CC for refunds. 

Thanks.

Boggin:
I've emailed Shane about your problem but can you email jpm at [email protected] regarding your demand for a refund.

He'll need some details from you.

mecg:
Thanks.

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