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Using Tweaking.com - Windows Repair in Safe Mode
Boggin:
I wonder if a change of channel in the router may help, but normally you would also get connectivity problems in normal mode.
Right click on the Windows button and select Command Prompt (Admin) or Powershell (Admin) and enter ipconfig /all
In the ensuing output, look to see what it gives for the Default Gateway.
For my router it is 192.168.1.1
This is what you type into the URL search in a browser.
Usually the default router username and password are admin and admin (lowercase specific) but these can differ from router model to router model.
Let me know the make and model of your router and I'll have a Google to check those for you but once you have logged into the router you would need to look for the wireless settings to change the channel, but the steps for that can also be found on Google.
If your router's channel setting is set to Auto then that could be dropping you onto a bad channel when you boot into Safe Mode with Networking which could give intermittent connectivity.
When you are in normal mode, open a Command Prompt (Admin) or Powershell (Admin) and enter this cmd - this will tell you what channel you are using for your SSID and signal strength then boot into Safe Mode with Networking and run that cmd again to compare.
netsh wlan show networks mode=bssid
This is what it shows for mine on channel 6 (which is the first one) in relation to other people.
Microsoft Windows [Version 10.0.17134.376]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>netsh wlan show networks mode=bssid
Interface name : Wi-Fi
There are 4 networks currently visible.
SSID 1 : TALKTALK7704EE
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 24:09:95:77:04:f4
Signal : 91%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 2 : SKYB3B52
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : a0:bd:cd:02:25:22
Signal : 46%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 3 : SKY7A683
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : c0:3e:0f:80:c4:49
Signal : 0%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 4 : TALKTALK-0E9334
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : e8:cc:18:0e:93:34
Signal : 36%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
C:\WINDOWS\system32>
Let me know your signal strength in each mode.
DonZ1960:
If I use the NIC, I do get intermittent connectivity problems in normal mode on my Win 10 64 Bit Home PC and that is why I use Wi-Fi now.
Thus, I assume changing the channel will not make a difference and I do not plan to do that but I know how to do it.
Please confirm?
The NIC intermittent connectivity problems started when I upgraded from 25 MB to 50 MB and now it is 100 MB. My Win 10 64 Bit Home PC went out of paid post warranty technical support in October.
HP said it was a Comcast problem and Comcast said it was a HP problem.
I did try the netsh wlan show networks in Safe Mode with Networking support but it came back with that there are no Wi-Fi networks available.
Will adding mode=bssid get it to work?
Boggin:
Yes, you need to enter the full cmd to see all users and make a note of the channel number and signal strength.
In that cmd it expresses the strength as a % but inSSIDer3 which is a free program and will show if you are using the best channel, expresses in a -RSSI value.
RSSI = Received Signal Strength Indicator.
https://www.techspot.com/downloads/5936-inssider.html
Click on Networks after the right pane has populated and use the Link Score as a guide as to the best channel to use.
A router set to Auto doesn't help anyone especially if you are streaming a video because if it changes channel then you will get a momentary glitch in the download.
You could also try changing the DNS servers - I don't use my ISP's but use Level3's
Click on the search box net to the Windows button in the taskbar and type ncpa.cpl and press enter when it comes up.
Right click on the Ethernet adapter and select Properties - click on (TCP/IPv4) and select Properties then click on the lower button below Use the following DNS server addresses and in the top row of boxes type 209.244.0.3 then tab down to the lower row and type 209.244.0.4
Check the bot to Validate settings upon close - OK - Close and that will invoke the troubleshooter which should return no problems found and see if your Ethernet works then.
I also uncheck the box for (TCP/IPv6) as when enabled, has been known to cause connectivity issues and as far as I know, (TCP/IPv6) is normally default disabled in routers.
If there's any improvement then do the same for the wireless adapter and they should look like mine.
DonZ1960:
I plan to discuss with Jim of Tech Support to use the portable version of Tweaking.com - Windows Repair on a USB Stick in Safe Mode which seems to be the path of least resistance instead of these other ways.
Boggin:
If you can't get a wireless connection in Safe Mode with Networking then that won't be the repair program specific.
Open a Command Prompt (Admin) or Powershell (Admin) and enter these cmds which will reset your network adapters and effect an immediate reboot.
netcfg -d
shutdown /r /t 00
After the reboot, open Device Manager - click on View/Show hidden adapters and expand Network adapters to check if your wireless and Ethernet adapters are still present - if not then repeat those cmds and then boot into Safe Mode with Networking to see if you can reinstate wireless connectivity by the method you have already tried.
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