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No Response from Support [Jim] for Houston we have a problem since 10/12/2018
DonZ1960:
I whitelisted Tweaking.com - Windows Repair in my AVs and Firewall as Jim from Support recommended I do and I still get the same "Houston we have a problem" even after I downloaded v4.3.0. I use Windows 10 Home OS on my PC. I have gotten No Response from Support [Jim] for Houston we have a problem since I emailed him [[email protected]] on 10/12/2018 and again on 10/19/2018. Please advise me and notify him as I hope that he is OK I am a Tweaking.com - Windows Repair Pro paying customer. Thanks!
Boggin:
Is that still the case when you boot into Safe Mode with Networking first before you open the program ?
If the program will then open in that mode, in normal mode right click on the taskbar and select Task Manager.
If that is the first time you have opened Task Manager you'll just get a blank window where you will then have to click on More details bottom left.
Click on the Start-up tab and disable all items - File/Exit and restart then try the repair program again.
If the program then opens okay, open Task Manager again and enable just one item at a time, rebooting after each until you get the Huston problem again.
This will be the start up item that is conflicting, so disable that one again and work your way through the rest, using the same procedure and let us know which program(s) it was.
If none of those start up items have any effect then go Start - type msconfig and press enter when it comes up.
Click on the Services tab and check the box to Hide all Microsoft services - Disable all - Apply - OK then restart.
If the program then opens okay, go back into msconfig and do the same as you did for the start up items in Task Manager.
tabqwerty:
--- Quote from: Boggin on October 23, 2018, 02:25:29 pm ---Is that still the case when you boot into Safe Mode with Networking first before you open the program ?
If the program will then open in that mode, in normal mode right click on the taskbar and select Task Manager.
If that is the first time you have opened Task Manager you'll just get a blank window where you will then have to click on More details bottom left.
Click on the Start-up tab and disable all items - File/Exit and restart then try the repair program again.
If the program then opens okay, open Task Manager again and enable just one item at a time, rebooting after each until you get the Huston problem again.
This will be the start up item that is conflicting, so disable that one again and work your way through the rest, using the same procedure and let us know which program(s) it was.
If none of those start up items have any effect then go Start - type msconfig and press enter when it comes up.
Click on the Services tab and check the box to Hide all Microsoft services - Disable all - Apply - OK then restart.
If the program then opens okay, go back into msconfig and do the same as you did for the start up items in Task Manager.
--- End quote ---
I did all of this on Windows 10 Pro. My code still isn't registering, either.
tabqwerty:
Did you get yours to work, DonZ1960?
tabqwerty:
I understand the need to protect against pirating, but there's got to be some more leeway, or another method, for the paying customer.
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