Main Forum > General Computer Support

error Ox80070643

(1/5) > >>

kdent:
I getting from windows update has an problem with some updates for windows Defender KB2267602 Error Ox80070643 I google it an it said to run and program from TechUtilities ?? Sorry I'am a little shy to run this program.What do you think?? Thanks for any help

Boggin:
I don't know that program so can't advise on it but prior to trying the unknown, I would always create a system image first, but first let's try some of Windows own repair tools.

Windows has its own update troubleshooter which you can find by clicking on the Start button - Settings cog - Update & Security - Troubleshoot then click on the one for Windows Update.

Others are as follows -

Right click on the Start button and select Command Prompt (Admin) or Powershell (Admin) and enter these cmds and then see if the update will install.

dism /online /cleanup-image /startcomponentcleanup

That one can take a while to run.

dism /online /cleanup-image /restorehealth

sfc /scannow

The last one will tell you if there is any remaining corruption or not.

If the sfc comes back clean and the update still gives you an error message then copy & paste these cmds to the cmd prompt where they will auto run except perhaps for the last one where you will need to press enter.

These cmds reset the update components and while they will remove the update history, they will not effect already installed updates.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close off the cmd prompt or Powershell window by entering exit, reboot and try the update again.

Another cause of this WD update error code is because of what you could have installed, so if you still have problems then see if a clean boot will resolve.

Right click in the task bar and select Task Manager.

If this is the first time you've accessed Task Manager in Win 10 then you will be presented with a blank window - click on More details bottom left where the pane will then populate.

Under the Start-up tab disable all items, click on File/Exit then on the desktop in the search box type msconfig and press enter when System Configuration comes up.

Under the Services tab check the box to Hide all Microsoft services then click on Apply - OK - Restart and then see if it has resolved.

To restore the non-MS sevices, go back into msconfig and check the button for normal startup which will require a reboot to effect, but if you get the error code again with subsequent updates and disabling all non-MS services resolves, you will need to go back into msconfig, disable them again and after the reboot enable just one of those at a time to see which one is causing the problem and leave that one unchecked.

Generally you don't need any items enabled under Start-up in Task Manager.

Microsoft haven't come up with a solution yet as to why this occurs so I would be distrustful of any 3rd party program which in all likelihood will be a paid for program which could do more harm than good.

Still_Game:
I think this says it all as far as Tech Utilites is concerned https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/watch-out-for-tech-utilities/05a11f59-dc45-4313-8c0a-acff6af5b4ee

Boggin:
My instincts about them were right then.

Another program to avoid like the plague is Reimage.

satrow:
Your leading O should be a 0 (zero), it ought to make searching a little easier. MS has a basic troubleshooter for some Windows Updates problems, it includes this one and was updated a couple of weeks ago: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

Navigation

[0] Message Index

[#] Next page